H&R Block is a trusted business known for its knowledgeable tax professionals who can handle various tax needs and help maximize refunds. Customers can choose to visit their local offices, such as the Grand Island location, or use the Digital Drop-Off service to work with tax experts from home by simply uploading documents online. The staff is praised for their excellent work, with specific mentions of staff members who are helpful and explain tax situations clearly. One reviewer appreciated Sherilyn’s assistance and her helpfulness, while another highlighted Patty Glause’s expertise with unusual tax cases. The business takes safety seriously by deep cleaning offices, disinfecting high-touch areas, and practicing social distancing. However, some customers experienced long waits, and there was a negative experience where someone else worked on their taxes without prior notice. Overall, H&R Block is seen as a reliable choice for tax preparation, with a focus on customer service and safety.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
