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December 2023 by ana Favila
It's best to purchase elsewhere. Basically no refunds on product at this place. If you were to sell back $14 dollar cash on a brand new ps4 controller, one week old that cost $65. What rip off, why so they get profit. Mighty as well be a pond shop. Not only this. Customer service was horrible. When you need to consent with a manager on a return don't be texting him back and forth. Customer has no idea what your saying. Very Rude Pick up the phone and resolve the issue faster. Or if you know your manager is coming in then tell us this and help another customer as we wait. Not only that, Acknowledge other customers that are waiting in line for service. Don't let them just stare at you. We will no longer go back to this place. Hopefully in the future customer service is better!!
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August 2023 by Pierce Bartling
Great atmosphere and fantastic staff!
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March 2023 by Neo Swift (NeoSwift)
Great service selection could be better
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January 2023 by Henry Anderson
Good for gaming needs helped me with my Xbox 360 game
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December 2022 by laura petersen
Was glad went to games top in grand island. Got everything I needed.
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November 2022 by Garrett
Jonathan took care of me today! I traded in my ps4 and he made it easy, was friendly and knew his product knowledge. Very friendly and hassle free to make sure it was a great experience!
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August 2022 by Richard Long
It is too bad gameslop forces their employees to regurgitate useless upsale purchases that no one wants. Game selection has gone way way downhill. Hardware is pretty laughable for a game store. Most of the employees are pretty good but that company just sucks.
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August 2022 by Nicolas Irons
The relentless sales pitch is nothing short of infuriating. Their selection of hardware isn’t any better than Best Buy or Walmart and if you just want to browse games, do it online where you won’t be asked four times by two different people if you want to join a membership
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May 2022 by Angelena Smith
Went here today with my son to get sum controller batteries, great customer service and explaining devices, my son was thrilled to spend his allowance here lol
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February 2022 by Craig Jenkins jr
Don’t even answer the phone to avoid driving all the way there for no reason
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January 2022 by Dire
Ah game stop. If you go to game stop anywhere then you'd most likely know what to expect. A nice store with video game ads playing and various merchandise that you didn't know existed in key spots around the store. This store is no different. This review today isn't about the store though. It's about the people that work there. They're awesome, patient, and seemingly love what they are doing. The ones I've met with are willing to answer questions, provide knowledgeable feedback and assist you to the best of their ability, even during the holiday season. However, as with everywhere else they are short handed so try to be patient with them and go with the expectation of having to wait for awesome service.
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January 2022 by Nicholas Kshywonis
Staff is always friendly and I enjoy the rewards programs. Signed up for the one you have to pay for which is worth it. Even if you don't buy anything you get $5 to use in store. Worse case I'll just pick up a pack of Pokemon cards for one of my boys.
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December 2021 by Jez Rae
Answered my questions and had great service
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September 2021 by gage mars
Stopped in looking for a new Xbox series x controller but all they had in stock was wired ones.
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August 2021 by denisa davis
Great service got me want I wanted
