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July 2023 by Josh Wright
Great store, great people
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August 2022 by Sylvia Fluhart
We were looking for a specific product which they didn't carry but Larry helped us find a vendor which carries it and an approximate cost. Very helpful but shipping could be a cost factor. Great customer service.
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January 2022 by Justin Griepenstroh
Never do Business with this company! I ordered a bathroom vanity set from builder's just to wait 3 months and get the wrong stuff. After calling them and letting them know they said there was no returns on special orders and nothing they could do after I signed the contract. I worked with Stacy and she was not very kind or helpful with the situation she told her manager and he said he'd try to help sell them. After she had told me this I asked if her manager would call me and he never called. Now I'm stuck with 2400 dollars worth of cabinets that aren't going to work. I went to home depot found some really nice one's for half the price and in stock never doing business here and will forever let people know about the bad service I received.
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July 2020 by Dale Robinson
Helpful staff to the max!I went in thinking I knew what I wanted to do. Changed my mind partway thru the process & no one batted an eye. Simply changed it, refunded, then charged me appropriately. Many thanks to Doug up front. And to the warehouse man who cut the wood.Was a Menards & Home Depot guy. Will be coming to Builders from now on.
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May 2020 by Mary N Steve Lamken
We worked with Gwen Rathman in our project to install a tile backsplash under our kitchen cabinets. Gwen was helpful in our decision in selecting materials. She kept track of our order and kept us updated on delivery. This is the second time we have worked with Gwen and both times she was good to work with.
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July 2019 by Sara Moyer-Arnett
Worked with Gwen Rathman following the March flood. She did a great job helping us redo our basement bathroom. Easy to work with and very attentive—highly recommend!
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April 2019 by Donna Klingenberg
Very helpful staff with moderately priced, top quality products.
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December 2018 by David Humphrey
Great help, they have everything you could need
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November 2018 by Cody Hamilton
Very helpful very friendly!! Didnt have one thing I was looking for so he sent me somewhere they did! Very nice people
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November 2018 by Dan
Had a good experience, price of wood was a little bit more than home depot and menards but hands down the wood was better quality.
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October 2017 by Andrew Young
Good service. Employees actually know generally what your talking about. They carry good quality products as well.
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August 2011 by Kim S.
This store has a beautiful kitchen showroom! When I remodeled my kitchen a designer helped me through the whole thing, including appliances, countertops. Awesome to get a real interior designer for free!