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February 2024 by laura petersen
Makes life easy.
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February 2024 by Jeri Thiede
Great assistance.
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February 2024 by Yoel Castillo
People with little desire to work
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February 2024 by mari E Alvarez Hernandez
They were patient when a problem occurred they were helping
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February 2024 by Michelle Menchaca
Bought a refrigerator and it was delivered damaged. The manager said no returns or exchanges due to “customer mishandling”. I was on the phone for hours and only got the international telemarketers who couldn’t do anything. They have hands down the worse customer service I have ever seen. Luckily, I don’t have to pay for the refrigerator only thanks to an outside source, but still not the point. They know they have a monopoly in this area and know you can’t really do much if you need help.
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January 2024 by Lindsay Gomez
Never had such a hard time calling somewhere. Can't get through to the store and only talk to unhelpful people at an 800 #
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December 2023 by de lux (Luhx)
Dec 1st 2023, store is tucked away on the backside of the mall, which seems like it is under some fairly heavy construction, that said, the store itself is really nice, bright, tons of merchandise, I could spend so much money in there it's dangerous. From the inside you would never guess that it shared any of the other parts of the mall under reconstruction. Staff was insightful, polite, and honestly just fun to make small talk with. 5/5 do recommend.
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December 2023 by Luis Galvan
The store is large,and they have a lot of things to sell. we can buy anything and the team are respectful and efficients
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November 2023 by Mimi M.
I was really impressed with the knowledge and patient customer service from Cory and Lance. I went in to buy some mesh for my internet and had a ton of questions which were answered fully and thoughtfully. I recommend this store and will definitely return. Excellent staff. Many thanks.
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November 2023 by April Rice
I bought a laptop on sale for $499. A kid bit the screen and broke it. (I didn't buy the extra insurance) but they wanted the full price of the laptop $765.00 to fix the screen.The kid that helped me gave me great service and was very knowledgeable when I bought the laptop. I will never make a big purchase from them again. And they charged me $35 to tell me they wanted more than I paid for the laptop to fix it.I was told it could be$300 and I was ok with that but...Are you kidding me!!
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November 2023 by Dallas Straight (XxAtriexX)
Did amazing with my exchange, even with a manufacturer required return. Complications with manufacture lead me back to the store.
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November 2023 by Carol Engel
Been here a few times and always get great service. Employees are eager to assist! In there last week & Javier was great. He was not able to help me but he gave it his all.
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November 2023 by Paul P
Was shopping for electronics. Staff was very friendly and helpful. They were very knowledgeable about the products I was looking for. It's been a long time since I've been in Best Buy store and realized just how much I enjoyed going there.
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September 2023 by Brian Covert
We ordered a dryer, opted for curbside. They said no more than 10 minutes to bring it out. Waited 20 before we decided to go in and check. 3 employees standing right by front desk having a casual conversation. Continued to ignore us, and continued talking, finally one walks away and a guy greets us.He said " oh ya, we got the order, we're just super swamped in here". Store was basically empty.Oh and the best part...While we're waiting, one of their guys in a GeekSquad van rolls up beside us, has some kind of freak out in the van on his phone, sits there, smokes a cigarette in the van. Just seems pretty poorly managed to me.
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August 2023 by scott maddox
Absolutely disappointing headphones are not even the same model that’s on the box none of the features listed on the box or even available with this model of headphones. I live 90 miles from the nearest Best Buy drove out there thinking I would get something decent. Probably not shopping at Best Buy any more. One other thing I have been charging for hours and they say low battery no charging cord with it not worth my time or aggravation to re-drive 90 miles to return them. My only hope is that someone at Best Buy sees this and offers me a complete refund without having to drive there.
