ONE9 Travel Center in Elm Creek, NE, is a highly regarded travel stop operated by Pilot Travel Centers LLC, the largest network of travel centers in North America. It serves over 1.5 million drivers daily, including truck drivers, RV, EV, and auto travelers, offering gasoline, diesel, DEF, and a variety of food options such as pizza, wings, breakfast sandwiches, snacks, drinks, and excellent coffee. The staff are friendly, helpful, and professional, creating a welcoming atmosphere. Many customers praise the store for being clean and well-maintained, with bathrooms that are consistently spotless and stocked. The food warmer is always stocked with fresh food, and the showers are usually available, clean, and accessible late into the night, which is especially appreciated by long-distance drivers. Staff members are communicative and strive to provide good service within corporate guidelines, making drivers feel respected and cared for. The location’s convenient setting means travelers can avoid detours into nearby towns, adding to its appeal. Customers also highlight the friendly service of team members, with one noting the professionalism and kindness of a staff member named Payton. However, some reviewers mention the absence of wall outlets for charging devices, which is considered a drawback in the modern age. Overall, ONE9 Travel Center is viewed as a dependable, safe, and convenient place that understands the needs of travelers on the road.
Great Travel Center! The employees are incredibly helpful and friendly. The bathrooms are very clean and well serviced.
September 2025
By far the best and cleanest travel centers I’ve been to! I’m always greeted with a smile and a staff that is more than willing to help. You can tell that management is very passionate about customer service and is doing great things for the store and company! I’ll be back soon!
August 2025
I love this place. I have been going there to get fuel every week for over a year now. The bathrooms are always very clean and well stocked. I enjoy talking with all your wonderful workers. I have never had a bad experience there even in the dead of winter or the heat of the summer.
