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“In person walk in. Very friendly and professional staff. From desk gentleman was communicative and very helpful. Ryan Branch Manager was very good at communicating and responding my questions on things I didn’t know about. He’s very knowledgeable. This place has great people working here.!!”
“I ultimately did not finance my new vehicle with Four Points, as I was able to get a good rate through my dealership, but I want to give credit to Naomi! It was my first time buying a car and I was so clueless. Naomi was prompt, patient, helpful, and knowledgeable. The rate I was given was competitive and I would definitely recommend Four Points to others.”
“PenFed is fortunate to have customer reps like Thomas who have been providing excellent services to his clients for over 10 years. Thank you, Thomas and PenFed for ensuring I had all my issues resolved before concluding the call.”
“Just wanted to share our experience at Colbalt Credit Union in the Stoneybrook HyVee. Every time we go here, whether it be for a small transaction or help in getting the best deal for our investments, (thanks to manager, Lori), the employees are always so helpful, friendly, courteous and know us by our first names!! I would highly recommend doing your banking and business at this Colbalt Credit Union!”
“Both Kim and Maris were so very helpful in setting up an online external payee account, so I can now have checks drawn electronically and sent to that account!They both spent lots of extra time with me, and I am very glad to have them on my side.”
“I have a personal account with First Nebraska and am treasurer of an organization that also has an account there. I visit the facility more for the organization than for my personal account, but I have always been impressed with the professional, efficient help I receive. One visit took over half an hour because I ended up making four separate deposits in different sections of our account, and each one of them involved both checks and cash. Everything ended up where it belonged and was dealt with in a very competent manner. Shortly after I assumed the treasurer's position, I was at home trying to log into both my account and the organization's account. For some reason, my computer would only log into one of the two accounts. I called First Nebraska, and the person who helped me efficiently led me through the needed steps to straighten out the problem. We ended up on the phone for at least 15 minutes, but, once again, there was no frustration on her part as she patiently helped me solve the problem. I highly recommend First Nebraska Credit Union.”
“I am elderly, 80 years old. The person who helped my open the account was great - but getting through to her took some time. Now, I think I saw an email that tell me to let you know about small withdrawals from my checking - which I saw today - in the amount either 14 or1 18 cents and the 2nd one was 40 cents - but I don't know who or where to send this information. Could you do a little more to help us untechy older clients navigate through these processes.”
“First of all I just wanted to thank Alice for making a car buying process the easiest thing ever. She understood and answered every question I had (and I had a lot), she was honest and understanding from the start to the end of the process which made it x2 easier. I would definitely recommend anyone to her! She’s definitely got my business 10/10”
“Perfect location to withdraw cash on-the-go. Lobby is absolutely gorgeous, bright, and warm. Staff is always friendly and willing to help make a member's experience wonderful.”
“I love my neighborhood Pen Fed Team! Ms. Sue Knott, Ms. Dawn Dugger, and their wonderful Team in Papillion have been nothing short of SPECTACULAR! My family and I have recently relocated to Papillion,Nebraska and we had questions about our PenFed Account that we opened in Guam. (I have always dreaded going to any bank, standing in lines, etc.) They answered all my questions, assisted me with various things I needed done, and all in all, put my fears to rest. I love visiting this branch, because they are Super friendly, and very personable! Please take the time to commend this wonderful Team. They work very hard to keep customers happy, and they deserve the praise. God Bless! Perla Mendiola, and Family.”
“Great credit union to work with. I have never had an issue with this location; I have always experienced friendly and professional service. At this credit union in general, you will be hard pressed to find a better loan rate with their loyalty discount.”
8:30AM - 12PM
15001 W Maple Rd, Omaha
Credit Unions
“Very good bank worked with me with home loan card loan when first opened account was given a credit card i have nothing but good things to say about this bank and very friendly even when I come in asking for Multiple Types of bills back I never Experience a unhappy person here always ready to help and even call me by name when I enter the bank making me fill part of the family”
“Makayla Maddox was amazing. I use another bank and they were giving me the runaround on a loan so I left and came here and she was wonderful. Got me taken care of and on my way in.”
“We have been members here for over 40 years & we are so glad we are! Every transaction is quick, smooth & easy. We have dealt with other credit unions & banks and nothing is as simple with them. So many issues are handled with a phone call to Metro! Everyone works hard at going above & beyond. We so appreciate them!”
“Emily was exceptional, very helpful, professional, knowledgeable, friendly, understanding and done everything she could to get my loan approved in a very fast manner. My rating is based on her Service. I would recommend her to every customer. Thank you Emily!”
“Always a great experience in the lobby or at the ATM. Always helpful, always polite, and if I have questions they have always explained in a kind, informative way.”
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“My identity was stolen and FNCU helped me every step of the way. Without them I would have been lost!I also want to say that their customer service is top notch and they always go above and beyond!”