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“In person walk in. Very friendly and professional staff. From desk gentleman was communicative and very helpful. Ryan Branch Manager was very good at communicating and responding my questions on things I didn’t know about. He’s very knowledgeable. This place has great people working here.!!”
“Very high efficiency! Naomi is wonderful, she answered all of our questions and she is so patient. Will definitely recommend Four Points FCU for future services.”
“Perfect location to withdraw cash on-the-go. Lobby is absolutely gorgeous, bright, and warm. Staff is always friendly and willing to help make a member's experience wonderful.”
“i went into the 15325 millard branch location and laura was an absolute queen! she helped me in a timely matter with a smile and it made me feel welcomed and like family. laura deserves a raise for her excellent customer service! 5 star rating isn’t good enough for how well she helped me.”
“I love coming to Colbalt CU for my banking! Christina Hoffart was very knowledgeable and assisted me with all my needs. Thank you so much for all your help, it was a great pleasure to work with you! I give her 5 stars!”
“Both Kim and Maris were so very helpful in setting up an online external payee account, so I can now have checks drawn electronically and sent to that account!They both spent lots of extra time with me, and I am very glad to have them on my side.”
“Makayla Maddox was amazing. I use another bank and they were giving me the runaround on a loan so I left and came here and she was wonderful. Got me taken care of and on my way in.”
“From day one with my past loan with Upgrade has been a smooth transaction, leaving me with the confidence and qualifications if another loan application is needed in the near future. And great assistance with the reps over the phone reinstating my dormant account and guidance for a new credit card application.”
“I've gotten two car loans with PenFed. They offered the best rates but they do not do ACH transfer to the dealer. At least not to the one I used. So I had to go into the office, an hour drive from my home, to pick up a check to sign and give to the dealer. A bit archaic.”
“Great credit union to work with. I have never had an issue with this location; I have always experienced friendly and professional service. At this credit union in general, you will be hard pressed to find a better loan rate with their loyalty discount.”
“Everyone in there was very kind. Also shout out to Shelia V for being very kind and quick with setting me up with my checking and savings. Very thorough and kind. Thank you so much!”
“I did refinance my auto loan to Veridian last week and I had a great experience. I went to the branch(150th & Maple, Omaha) and Thomas Chader helped me with the refinancing. He has been the best with not only patiently answering all my questions but also seems to have a good knowledge and guided me in taking the right decisions. He gave me lot of options to choose from and I got the best rate in the current market scenario. I would definitely recommend him if you are planning to refinance/open accounts etc.”
“Emily was exceptional, very helpful, professional, knowledgeable, friendly, understanding and done everything she could to get my loan approved in a very fast manner. My rating is based on her Service. I would recommend her to every customer. Thank you Emily!”
“We have been members here for over 40 years & we are so glad we are! Every transaction is quick, smooth & easy. We have dealt with other credit unions & banks and nothing is as simple with them. So many issues are handled with a phone call to Metro! Everyone works hard at going above & beyond. We so appreciate them!”
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“My identity was stolen and FNCU helped me every step of the way. Without them I would have been lost!I also want to say that their customer service is top notch and they always go above and beyond!”