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September 2024 by Jarrod Allen
Always helpful and great work
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March 2024 by Cee Pee
Good guys decent deals
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July 2023 by Miles emard
Our small town mechanic could not do the allignment we needed, so we took a chance, and brought our vehicle to them, it also needed a couple extra parts replaced to perform the allignment. After the work was done, and we left, we were still having a vibration issue. I have done enough mechanic work to know what the problem was not. One of their mechanics lied about what was wrong with our vehicle, said it was a CV AXLE. I took it to our small town mechanic. He tells me what I already knew, the CV axle was fine, He balanced the tires and fixed the problem for a 10th of the price. 6 months later, my wife and I got a bill from Wahlstrom Ford for the false diagnosis. I called them, and explained to them what happened, and how I should not have to pay for a false diagnosis. The lady on the phone told me not to worry about the bill. Three weeks later, I received a letter from a collections agency. I have never missed a payment on anything. I am angry about this, but I think more saddened. I trust my small town mechanic with any vehicle I own. To see where our world is, to be lied to and cheated not once but twice by the same business is just horrible. How many other people has this happened to? I guess they got me in the end! Thanks alot!
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July 2023 by John Crockford
Nice folks at Wahlstrom Ford with special thanks to Misty (Service) and Roger (Parts) who went the extra mile to find a part that I needed to get me on my way down the road. Great service!
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July 2023 by Kendra Gish
I needed help changing a tire and Roger was here to help within 10 minutes of me calling. He was friendly and efficient. Thank you for helping me!
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July 2023 by Brandon H
It’s old school class mixed with cutting edge technology. They are doing something right at Wahlstrom Ford. They are still operating with morals, dignity and pride in what they do. It’s something that is becoming harder and harder to find in the world we live in. It’s knowing that the person helping you sees going above and beyond as non-optional. Excellent to work with and a crew that you know are looking out for your best interests, not their own. Highly recommend!
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June 2023 by Austin Felz
shame to see a buisness tank that has been open since the 1960s wish someoneone would step up and return that place to what it used to be
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May 2023 by Corey Paz
Making the decision to purchase a vehicle is a significant investment. Purchasing a new vehicle typically correlates with specific expectations, performance, and service. Look no further than Wahlstrom Ford in Chadron, NE. From our initial discussion to the point of sale, AJ Huffman was the epitome of a professional. His unbiased and straightforward approach eliminated the “smoke and mirrors” effect that one commonly encounters in the car sales arena. AJ listened, advised, and was mindful of the requests I had regarding my interest in purchasing a new F-150 pickup. Ultimately, once he realized the specific style of F-150 I was interested in was unavailable in Wahlstrom Ford’s current inventory, he began a nationwide search to find the pickup that I wanted. Considering the geographical distance involved regarding all prospective parties, AJ remained patient and diligently conducted a search. Throughout the process, AJ prepared multiple cost analyses based on the differing F-150 models he had identified and made it clear to me as the customer what my financial obligation would be in each scenario. Most importantly, he respected my boundaries as the customer and remained transparent. After a week’s worth of searching, AJ located the desired F-150 in Enid, OK. Much to my surprise, AJ informed me that he would travel to Enid, OK, trailer the new pickup and deliver it to me in Omaha, NE. In return, he would trailer my trade back to Chadron, NE. Literally, a premier service that completely exceeded my expectation. The Wahlstrom Ford Team handled the entire exchange of vehicle information/data. Overall, the entire purchase was simple and convenient. The selflessness and availability AJ and the Wahlstrom Ford Team demonstrated throughout the entire vehicle purchasing process fostered trust and made me comfortable in my decision. I would strongly recommend working with AJ and commend Wahlstrom Ford for truly being the “The Value Store.”
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February 2023 by Scorobe Slavinpoop
I've had several bad experiences here. First I took my family vehicle's key fob in because it wasn't working. They claimed to have replaced the $2 battery and charged me $25. Turns out it still didn't work so I replaced the battery myself. As I suspected, they lied to me and didn't do it at all! Later I had them replace a mirror with collision sensors in it that was supposed to get in the following Monday and be installed right away. Inconveniently, I waited until that Thursday, then finally called to hassled them. It turns out the parts were sitting there all week and they had my vehicle just parked there being ignored despite telling me it would be worked on right away. They didn't get my car fixed for another day after that. About this time, they also had our daily use work truck, and one again they were supposed to look at it right away. It was having computer issues so we told them to go ahead and get parts ordered when we dropped it off because we needed it fixed immediately. When we checked with them a week later, they hadn't even looked at it. So our business was delayed for a week because these clowns failed to do their job, and we promptly went to another shop after that. Definitely felt like this is the stereotypical unreliable mechanic that you hear about in horror stories.
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January 2023 by Meranda
Outstanding customer service. I stopped in with my children to trade in my vehicle and it was the fastest, most pleasant car trading experience I've ever had. I would definitely do deals with then again.
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December 2022 by Chris Baker
Drove 4 hrs to purchase a used vehicle for my daughter. Very friendly people and they treated us great!
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November 2022 by Jay Hallsted
Guys inside didn't seem like they really wanted to help out. I guess it was the end of the day for them but still
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October 2022 by Brian GoodBuffalo
Useful in parts
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May 2022 by Sheila
I go to CSC and was going home on the last day of the semester. 10 miles out my temperature warning light came on so I pulled over and my car immediately started smoking :( I called for a tow and they arrived super quickly. Roger and everyone who works there were very kind and helpful. They towed and fixed my car in two hours and charged me a fair price even though they helped me well over their closing time. Please don’t hesitate to give them your business! They are great people!
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May 2022 by Matt Smith
I really appreciated the service and professionalism from all the staff at Wahlstrom Ford here in Chadron AJ amd Misty were awesome to deal with and as well as good fair deals on vehicles. I will deffinatly shop for my next vehicle here!