“Michael J was absolutely fantastic!!! We had a few errors with our order and he was able to get it all sorted out quickly and efficiently. He was great at explaining difficult information and made sure we understood everything. Made the haste of buying phones a lot easier than it’s ever been!”
“Juan was amazing. I came in with my mom and he was able to help her feel at ease with the whole process. Can’t say enough good things about him and the process.”
“A man/ Verizon employee named Aaron was absolutely amazing! The store was packed, customers (especially MYSELF) were getting annoyed & frustrated. I had a ton of things to do/ transfer phones. I lost my other one in the Missouri River & was having the worse week. Aaron assisted me in assuring that everything will be ok, it’s technical issues with WiFi or who even knows. The new phone and everything was fixed 110% with a professional, great personal moral attitude. All the employees were willing to pitch in some advice as my whole account was messed up. They fixed it and I recommend highly!!!”
“Kate was amazing! She went above and beyond to help my fiance switch from Verizon to our plan. My mother-in-law was also there and she is not very tech savvy. Kate was very kind and patient with her the entire time. Very glad I am with this carrier.”