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July 2023 by Mike Nies
Always very professional, knowledgeable, and kind and caring staff and outstanding owners. Great, honest prices and exceptional, timely quality service. Highly recommend Cliff's Automotive Service Center for all your automobile needs.Service: Tires
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June 2023 by Desiree Baker
Very fast friendly and service, everyone made you feel like they were just helping a family member. All the staff went above and beyond to get us back on the road safely. We would Definitely go out of our way to support there business.Service: Tires
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April 2023 by Shaylene Fishel
A great reminder today why small businesses are so vital right now. Unfortunately, got a flat while traveling up North to be with my father who is ill. Felt like “just my luck” and happened to pull off into Whitehall where I saw Cliff’s Auto Shop and thought I would see what they could do for us before putting my spare on. We were immediately welcomed and serviced. The gal at the desk was beyond helpful and started working with the mechanic right away to see what could be done for us. Our mechanic was quick, hard working and had a great sense of humor throughout. In and out in 20 minutes and left feeling very satisfied and cared for while I continued on with my trip. Quickly realized luck was on my side after all. Highly recommend using their services. Thank you Cliff’s Automotive.Service: General repairs & maintenance
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April 2023 by Butch Strey
I was on the road to take medication to my son. My car started handling funny. After checking a couple of things l realized that a rear wheel bearing was bad. Cliff's was the 1st place l called. At first they said they couldn't look at it until the next afternoon. I explained the situation with my son's meds and they said they would at least look at it 1st thing in the morning. I should mention that l got there about 10 minutes before closing time. I got a motel room for the night. By 11am the next morning they called and said it was ready. It cost me about half of what l was expecting. I don't have the words to express my gratitude! I highly recommend rhem.
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January 2023 by Brian Ervin
On 12/23, after stopping by the other tire shop that was closed in town because my tire pressure reading on the dash of my 2019 Cadillac XT4 said my front right tire was at 20 PSI, had stopped in to Cliffs to see if I could borrow the airhose to inflate my tire or if someone could inflate it for me. I was told that they " are not giving air". After I had asked my question the young lady at the desk asked if it was actually low or if that is what my dash was telling me, before I could explain that it was my dash and the tire appeared physically to be low, the older lady behind the counter said that they were not giving air unless the tire was checked with gauge, not having a gauge, and being rudely interrupted I left because they obviously were not going to help. I did finally get a gauge and the front right tire was at 20 psi, just as my dash read. This is a tire shop, that won't help motorist with tire pressures. I have given cliffs alot of business both personally and on my company vehicle over the years. Each time I have encountered miner problems with their work, though i continued to bring my vehicles there (trying to support local businesses). This is not how I feel I should be treated or anyone for that matter.
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December 2022 by Maciej Zielinski
I had a misfire problem when traveling back home, they fit me into their busy schedule quickly diagnose and fix the problem, very honest people, if you need mechanic this is the place! *****
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September 2022 by Mieszajtö Wblederze
I had a misfire problem when traveling back home, they fit me into their busy schedule quickly diagnose and fix the problem, very honest people, if you need mechanic this is the place! *****
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August 2022 by Ryan Hurley
So thankful and grateful for the wonderful people at Cliff’s. We were on our way back to Great Falls from a short trip to Virginia City, and this couldn’t have been a more convenient and helpful place for my Jeep to start having overheating problems. We had to park there overnight because it was Sunday, and stayed at the inn across the street. We got there as they were opening up the next morning to see what could be done. They were short handed, and I didn’t have much faith it was gonna be an easy fix. I’ve been burned by automotive places before, but much to my surprise, Suede diagnosed the problem almost instantly, and got us an affordable fix. We were on the road before we knew it. Thank you so much for finding the time to help us out, and getting us home. Being a fly on the wall of this family business was a real treat. Forever grateful to the family at Cliff’s and to the wonderful little town of Whitehall.Service: Auto maintenance
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August 2022 by Andrew Dexter
I sure love great family businesses , Very helpful and understanding, Thank you Cliffs
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June 2022 by Lisa Conley
We were down in Montana from Alberta, Canada. We hit a rock in the road that punctured our oil pan. We phoned Cliff’s and they said bring it in. Once we got it there, they told us that they would need to replace the oil pan but might not be able to get the part in until the next week. It was a long weekend so we assumed it would take at least a week. They got our repair done and were so friendly and helpful. The price they quoted us was the price we paid. It was a very reasonable price. We were concerned it was going to cost a lot more. I would highly recommend Cliff’s for their knowledge and friendly service.Services: General repairs & maintenance
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December 2021 by Treasure State Tarantulas
Oil changes are overpriced because they add additional things that you do not ask for. They will over tighten oil drain bolts and strip them or lead you to strip them so they can charge you for a new one. They also refill your windshield washer fluid with an oily substance in it that wears out your wipers and makes you keep spraying the fluid so they can charge you for new ones eventually. This is what I have seen after taking my vehicles to them, just little cheapskate tricks. I am not mad I will just no longer take my vehicles to them.Service: General repairs & maintenance
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December 2021 by Bob Houts
They went out of their way to take care of me. They stayed late to get my truck back to me. They are outstanding.
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November 2021 by Greg Conner
After spending several hundred dollars and several trips to repair a window track, it is still broken. I also asked them to check my breaks as I was going on a long trip and was told it was done. Turns out, they didn't check and had forgotten. On the phone I was told "he didn't hear anything" as he pulled into the bay. Some break check. I have no issue with an honest mistake, but tell me. Also, when I questioned why I had to replace a window motor that was according to their other mechanic in perfect shape, I was told by the owner that I was "throwing a hissy fit". For questioning. When Cliff came out to "discuss" these issues with me, he refused the hand shake. No respect given, none offered. Taking my business elsewhere.Services: General repairs & maintenance
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March 2021 by Di Boyd
They were awesome to me they got me in and out real quick and got me down the road I’m from Fort Worth Texas and I’m so grateful to have had someone like that shop organization take care of me and got me rolling thank you very much for all you did
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December 2020 by Jason Rensink
Wonderful, amazing. Stopped in with axle problems, they had the problem diagnosed quickly. Cliff took me back in the shop and showed me exactly what was wrong. He explained everything to me in detail. He even noticed that my front tires were extremely worn, and not only had the correct tires but figured out what was was causing the uneven wear, and fixed it. (I had multiple tire shops tell me it was ball joints, when in fact it was incorrect camber). My truck is driving better than it has in a while. Amber in the front office was very nice, answering my questions and helping me through the process. I'm from out of state but they treated me like a local. I was very happy with the whole experience at Cliff's and would not hesitate to take my truck there again, highly recommend.
