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January 2024 by April Sutera
Jessica always greets me with a smile and is so knowledgeable! She makes banking fun!
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February 2023 by Adreanna Evans
I'm done with First Interstate. Switching to Glacier Bank. This is the worst Bank I've ever used. They can't do cashiers check in drive thru. They can't close account in drive thru. They close randomly or early and don't have anything posted. They are not a dependable Bank. Glacier Bank does these things in drive thru and has better hours and is dependable.
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June 2022 by deb ryan
Very good
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February 2022 by shaun obrien
First interstate bank for life
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February 2021 by Holly Stevenson
I have multiple loans and my business account at this bank and the last four times I have gone to conduct business there I have received a lecture from one of the tellers. One was recently lecturing me about cashing a check issued by FIB ( from an overpayment on a loan) and she wanted to know who issued the check. I’m not sure if it is because I am a woman or they just don’t need the business but I hate going there because someone is going to give me hell for just trying to conduct my banking.
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April 2019 by Cricket Butler
Stellar Service ALWAYS!!
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June 2018 by John Cameron
The loan officer lied to my fiancé about her second on the house, had me sing on the loan thinking it was a rewrite I did. Not the case 15 negative marks on my credit dropped 120+ points. Thanks for that!
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May 2018 by Carren R.
We have been at this bank for over three years. They are always professional and efficient. We recently went in and signed documents with their notary, which is free as a member. I like the online banking and use it more than the actual bank.
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February 2018 by The Wilmots
We have had 3 accounts at First Interstate Bank in Whitefish since December of 2000. The service is always top-notch. I use the drive through, and the tellers are excellent! Our business account has many transactions each month, including credit card processing deposits. In all these years, there has never been an error. I've banked at 2 other local banks, and those other banks have made several errors with far fewer transactions. I highly recommend First Interstate!
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October 2017 by 74086952
They ignored multiple letters they requested so they can charge a monthly fee for a free checking account.
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July 2017 by Michelle Handlin
I had been with this bank for 6 years. It was the first bank that I got when I moved to Whitefish. I always enjoyed the kind ladies at the counter. They signed me up for the regular checking and I used it on and off for a number of years but always kept small amount in it ($500+). This specific checking account requires a $500 minimum and they charged $9 a month every month if you drop below. I didnt know/remember this and for a number of months i didnt notice that i was receiving fines. Tried to explain the situation and felt like they were only willing to help and return a minimum amount ($27 back)and my "free" checking cost me $54. Ironically, with this account you have a free line of credit of $500, if you overdraft, but you get punished if you go below $500...? I've had dealings with a number of different banks over the years and though everyone was polite, First Interstate Bank is the first bank that made me feel like the priority was to collect fees and not look at the past and present relationship that has been built with their customers. I moved my and my partner's business elsewhere -a small town bank
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July 2017 by Stephanie LeDuc Vanderyacht
Would be nice to know you all chose to take this day off on the website.
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March 2017 by Mark Beck
Very friendly staff, very attractive lending products. I was offered credit for my buisness the day I signed up! Total polar opposite from the other big bank in whitefish!
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March 2017 by Joni Foster
Great loan rates and friendly service!
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July 2016 by James Goudy
This is a nice bank. First Interstate Bank is my bank. I usually use the ATM machine. Note that the entrance to the ATM is the BACK cross street. I have used the lobby a few times and the staff was friendly and professional.
