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“I came into the bank today to solve a problem with my Verizon account. I had been working on it for a couple of months. I found two people at your bank to be very helpful. First of all Cindy Tavares at the front desk was very polite and helpful. Then Melissa Larson stopped by and amazingly solved a problem that even the experts at Verizon couldn’t take care of. I was so impressed with their professionalism, there welcoming manner, and in general the way they dealt with me I can’t say enough good things about them.
On another note, I would suggest that for security bank come up with some kind of reward for these employees at what used to be Rocky Mountain Bank. They have gone above and beyond their usual jobs to get this accomplished smoothly today being a good example. Also, as a customer, I would like some kind of a thank you From you I spent with this situation. It was most inconvenient and if there was ever a time I would’ve switched to a new bank this was it. I think it would be nice if you could acknowledge the inconvenience. This is caused and acknowledge your bank, employees, and customers. This is a small community and we appreciate that sort of thing. Thank you!”
“From the perspective of a local realtor, Heather Donnelly with Clearwater Credit Union has been an excellent resource and lender for our clients. She is friendly, responsive, and goes out of her way to ensure questions are answered, pre-approvals are available, and escrow deadlines are met. We look forward to many more transactions with her in the future!”
“With them for a year now, and I've only experienced amazing customer service & what likely is a product of some good company policy -- the fact that they're open til 7 even... wow, that so works for me & my business.”
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“Farmers state bank services are great! The folks are friendly, and super personal. They are personal banking at a local level and have even jumped through hoops to get something done same day for me! Big fan!”