“This place was so helpful, I was traveling through Montana and started having car troubles 50 miles out, I called and Quang was able to help me right away and talk through it my car could make it to the shop and got me in for an inspection right away. Quang talked me through what was the problem on my car and was able to get me on the road again quickly. I would go here as my normal shop if I was in town.”
“Kind of disappointed. I've been a customer here for years and have always loved the service. I spent $150 on an oil change and air filter replacement last Saturday. Afterwards my engine made this strange humming sound when my air is on. After it didn't go away after a day I brought it back Monday (cause they are closed Sunday) and asked if they can fix whatever is making that noise. The guy was friendly but just said "it's probably something loged in your intake, but I don't know" and said there is nothing he can do.
Update: changing to 5 stars. After this happened, Mike, that runs the master lubes called me and asked if I could come back to another location and they would find the issue and fix it. And if they couldn't they would pay to have it fixed. I wasn't expecting something like that so I was pretty impressed by the customer service. They got my vote.”
“Cory worked my car in even though he was busy. I got an estimate quickly. My car was fixed and ready to go in less than a week. He even cleaned my battery posts that were in horrible shape! Now Mabel is back home where she belongs. ?”
“Traveling to great falls and of course I had a blow out! Amazing wife and husband owners! They stayed after closing to help me get back on the road. Highly recommend. Professional and extremely helpful.”
“I highly recommend them! They were great at helping diagnose the problem and figuring out how to deal with a non-fixable car. They were great to deal with! Honest, helpful and friendly.Service: Transmission”
“"Red's Automotive & Diesel in Billings, Montana, is a true standout in the world of automotive care. Their exceptional customer service and unrivaled knowledge make them a go-to destination for all vehicle needs. From the moment you step into their facility, you're greeted with a warm welcome and a genuine commitment to ensuring your satisfaction. The team at Red's possesses an impressive depth of expertise, providing insightful guidance and expert solutions to any automotive issue you may encounter. Whether it's routine maintenance, intricate repairs, or specialized services, they handle each task with precision and efficiency. What truly sets Red's Automotive & Diesel apart is their dedication to their customers – they go above and beyond to ensure that you leave their shop feeling confident and taken care of. In Billings, Montana, Red's Automotive & Diesel is the epitome of exceptional service and expertise, making them the premier choice for automotive care."”
“Just wanted to take a moment and give credit where credit is due. A special shout out to Mr. Bryan who did an amazing job getting my Carrier Reefer unit operating top notch again. Very curteous and informative and exceeded in my expectations in repairs, also the young lady at the service advisors desk who provided excellent friendly customer service. An amazing job well done from the team here at Interstate Power Systems of Billings. The sheer friendly politeness of the entire Billings, MT community makes it all worth while to bring my business back here for next time. Thank you so much...”
“For everyone that complained about prices...think about it..they need to stay in buisness also. He was busy on a Sunday so we were able to locate alternator and he squeezed us in. That my friends is service. Think the t/a or petro cares if you freeze?Service: Electrical”
“Darren helped out a lot! Was referred to him by a good friend. Took my truck to him. Super helpful and explained everything. Communication was great. He saved me a ton on repairs and really cares about doing the job right. Will be doing more work with him soon!”
“Tyrel, Todd and the family at A1 Auto & Transmission do exceptional work at a very fair price! I've had them work on both gasoline and diesel platforms without incident. I recently had them install some airbags and a FASS lift pump on my truck and I couldn't be more pleased with the installation and performance of my vehicle. If you're looking for a trusted, family owned mechanic in the greater Yellowstone County area, do yourself a favor and consider this shop.”