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February 2024 by Melissa Cote
Great company, great customer service. We have used XPO on multiple occasions for shipping large items to our home, and I’ve picked items up at their warehouse.
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December 2023 by Geri
We had our new kitchen cabinets delivered to our home via XPO. We contacted XPO twice to help us narrow down the date/time of delivery so we could get some extra help. The driver was right on time, called when he was about 10-15 minutes out, helped get the cartons down to the driveway level and went out of his way to make sure everything was ok. Wish I had gotten his name...he is definitly an asset to the company.
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October 2023 by The Mooseman
Arrogant bunch of brats who think their customers owe them. Over the top prices and service on their schedule which is late most of the time. We use anyone else we can, when we can.
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October 2023 by Jerry Gordon
Dropped my laminate flooring at the wrong address an never called. Great job guys
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April 2023 by Jim Scoville
I have a customer down and XPO is 2 days late with my shipment. ZERO help they "should have it to me sometime monday" DONT SHIP ANYTHING WITH THEM
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May 2021 by Christina Griffin
I have had a couple orders come through here. Tonya was very nice when I called to see where my package was. The driver was amazing. Stayed and made sure my hood i order was un damaged no other company would have stayed to make sure all was good. It does take a couple extra days for delivery but its well worth the wait. Thank you for the great costumer service Tonya.
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May 2021 by Ron Panion
Big box store shipped equipment from east coast to Missoula and it took one week. XPO took one week to call to deliver. It sat here a week before they gave me the option to pick it up. 6 miles from my house.
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May 2021 by Jake Taylor
Our delivery showed up a week late with no heads up. Due to this we had to rent a forklift a second time ($400). When the delivery did show up, the pallets were so broken we couldn't even use the thing and had to unload by hand.
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December 2020 by Xandie Bowles
If I could give 0 stars I would. It's been over 2 months since we made our order and they DO NOT communicate that anything will be late or what's going on when it doesn't show up. Terrible customer service as well. DO NOT USE XPO FOR ANYTHING! We ordered through Costco so check with them before they choose a carrier if at all possible.
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February 2020 by Ranae Grimsley
Literally the rudest, and least accommodating company I have EVER worked with.
