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March 2024 by Theodore Speed
I had some trouble getting set up. Went in and Pete helped out so much got me set up with my new phone that day. Thanks a bunch great service.
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March 2024 by Robbin D.
The absolute worst customer service I have ever experienced in a Verizon store. I have been a customer of Verison for 24 years. Employees made no eye contact nor attempted to offer assistance upon entering. There were three employees. This is a very small store in the mall. The first employee was with a customer. Did not acknowledge myself and one other person who entered the store at the same time. He got up- walked past me another customer as if we were not there. I could hear voices of two other people in an area behind the counter and wall. Another employee entered the lobby. She walked right past me, and another customer sat down at a table near us. Employee proceeded to use her cell phone while a 4th customer entered the far end of the store. Zero acknowledgment to anyone, still. Another customer asked for assistance for me. Decided to give one more chance with a return. As everyone has an off day. No change. Will not return. Reserve Street Verizon was great! It's just highly inconvenient. However, inconvenience is better than poor customer service.
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January 2024 by Mulet DLM
The lady who attended me did her best to explained more on what i see on their 25 per line switch promo.
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November 2023 by Jocelyn McFarlane
My husband and I went in today to switch to Verizon. Vanessa was an absolute rockstar during our visit and helped us get new phones as well as switch over from our old provider. We could not have been happier with the customer service.
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November 2023 by Tiffany Catlin
Pete helped us out and made our experience personable and enjoyable. ??
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September 2023 by Steven Schoen
Very helpful, nice and courteous!
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June 2023 by Natalie Mozer
Cayli at the Verizon store was super helpful in setting me up with my new phone. They’re always trying to upswell you (that’s just the name of the game) and she got a screen protector out of me. Hard to argue with them when you show up to the store with a cracked phone screen. Friendly staff, nice and quick.
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June 2023 by Sharon Mattix
Very professional and helpful staff.
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June 2023 by Cultural Significance
Rip off
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June 2023 by Александр Жалнин
Good company, good service...
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June 2023 by Duncan Isidora
This was a positive user experience and they got me help efficiently.
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June 2023 by melina peters
The wait here is atrocious.
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June 2023 by George Sheline
Great job
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May 2023 by Michael Schmitt
This is a corporate Verizon store. That employees professionals from the area. You will receive the best possible service and experience for the professionals in Missoula.
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April 2023 by kori wagner
Thank you for replacing my poorly placed screen protector!!!
