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January 2024 by Dream H.
Rude! Terrible customer service. I would never bank with them again! If you're considering them-i highly advise against it!
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November 2023 by Bill McCormick
Jerry Shatto is very knowledgeable and very pleasant to work with. My husband and I have made Jerry our personal banker. We go to him for everything. Thank you Jerry for your help in everything we have needed.
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January 2023 by dugitup
Very helpful personnel, inside or out.
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August 2022 by James Mapledoram
As with all the other branch offices in Missoula, US Bank seems to be mainly defunct. You can still use their services, ATMs, move money in and out of your account - but that seems to be it. No one answers the phones. Business hours for people physically in branches seems to be sporadic or non-existent since covid and they never recovered. Closing all accounts as soon as possible.
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February 2022 by Evan H.
This atm will steal your money, and then you have to wait 45 days for them to give you YOUR money. Never banking with US bank again, I'll be taking my business to Wells Fargo or literally any competent financial institution.
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October 2021 by Cameron B.
Hours suck. Every bank has shitty hours but 9:30-4:00pm? Fucking jokes. How am I ever supposed to have my money if I can't get there
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September 2021 by Robert Sather
My business account is through US Bank. Highly recommend.
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August 2021 by Matt G
Shout out to Jerry Shatto he deserves the credit! So far I've been having a great experience with this bank and the employees that work here. Also the US bank mobile app is very easy to use and has great features. If I do have any questions ever Jerry has been such a great help and is always a joy to talk with.
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August 2021 by K Swanson
I rarely write reviews but Jerry Shatto is amazing. So helpful! Both times he's helped me I've been blown away by his customer service. I honestly wish all service employees everywhere were like Jerry.
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August 2021 by Brandon Weber
I’m not very happy they close at 4pm, beside that great bank.
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June 2021 by Robin Costello
I am closing my account with this bank today after they charged me nearly $250 in fees that should not be there and are not willing to reverse them. I am literally stuck 2 1/2 hours away from my home, unable to buy gas or food because of this. Unbelievably unprofessional, untrustworthy and heartless. I never suggest anyone trust their money with this bank. EVER.
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May 2021 by Jesse Ginn
This is the worst bank I have ever seen. The ATM inside and out both dont work. Cant wait to switche banks
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November 2020 by Molly Davis
It’s closed
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August 2020 by William Adams
That's where I bank at.
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July 2020 by Spottedwolf Hanson
Great and fast service
