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August 2024 by JUSTIN MILLARD
They always deliver on time and good service
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August 2024 by Alexis Plays Games
No way to call this store. The line is dead.
I need to transfer my mail to another state, cannot even call this store.
Someone please reach out. If not. Half a star.
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August 2024 by Zoohard
Great service. Very friendly people. Will be back!
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June 2024 by Jesse
I went to the post office on 6/5 to mail off a walking cane. They were rude told me to "frankenstein" a package together if I wanted to mail it. I've never mailed a package like this before and didn't quite know what to do.
I left and went to the UPS store on Brooks to figure out how to package a cane. The woman that helped me was very kind and polite. Her name was Megan. She did an amazing job creating a custom package to fit this cane like a glove. It saved me a lot of trouble and money. It also made my whole day to see that people with geniuine ambition, kindness, and work ethic still exist. What a great experience. Thanks again :)
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March 2024 by Eric Gladen
This store has horrendous customer service and/or just super lazy employees that will close 30 seconds before the store is actually supposed to close and then ignore you when you just need to drop a package off that is already set to go....they also don't have a drop box outside just in case you don't get there 30 seconds before the store was supposed to close.
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February 2024 by Madilyn McDonald
All three of the associates were very friendly and Alex helped me get my packages ready to ship. I had my items in an Orphan Girl liquor box, which I didn’t know you couldn’t ship items in and was 100% on me, but Alex took the time with white striping the box so it would be approved to ship. Thank again Alex!!
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September 2023 by T R
Another 5 star UPS with 5 star service
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September 2023 by David Firth
The employees here are absolutely the best
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August 2023 by Tawnie R.
I have had over a dozen packages delivered by UPS in the last year. Every single one arrived in a severely damaged and/or open box with the items broken. The delivery person also leaves the door open to the building afterwards, despite a huge sign saying the door must be closed. UPS has a 0% success rate in delivering undamaged items to my address. The incompetence and gross negligence of UPS delivery personnel is unacceptable. Do not use them for your shipping needs ever.THE ABSOLUTE WORST SHIPPING COMPANY IN THE USA.
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August 2023 by Skankhunt42
The girls here are amazing. Brought my stuff in and they packaged it right away! I even had forgotten to take a part out of my package and had to come back. They opened it right up and I was on my way. Quick and simple.
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August 2023 by Erin Berzel
I’m shocked that this location doesn’t have a 5 star average on Google. I have been in there countless times and have always had a good experience. I actually meant to write this review back in April after I came to send a package and was helped by Carissa and Brittany. Both were super friendly and professional!I’m always in and out rather quickly even when there is a line!Thanks for the awesome service!
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June 2023 by Natalie Mozer
I hate having to print stuff or return things but Kyle was very friendly and helpful. I got in and out of there in record speed. Super efficient location and great staff.
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February 2023 by Lisa W.
I end up coming here a lot, mainly to send back Amazon returns. It's situated at a not-so-convenient little area off Brooks Street with very minimal parking. I'm usually in and out in less than a minute. Most times there are at least two people at the counter and sometimes three. They offer copy and fax service as well as have your typical packing items for sale. The staff have always been very friendly and quick. When returning Amazon packages, most times you just need to bring the item in and they will scan the QR code on your phone. They then package it and label it for you. I've never had a bad experience here and highly recommend them. This location is the furthest from my house, but has always had the best service, so I continue to come here.
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October 2022 by Peter Baker
The notary lady working on this day informed me she had been a notary since 2013 and told me she could not sign my document.Told her I get it done at the ups store on Orange St all the time like this. She said “we don’t have a store on orange only on broadway”.Got my notary done once again by the great employees at the orange st store.The notary lady on brooks obviously needs more training and some common sense knowledge of where she lives. The ups store is on the corner of orange and broadway. Maybe ego some who suppression.People at Orange/Broadway store needs a raise.
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September 2022 by patti carlisi
They lost a package. Expensive. All they said was too bad.
