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September 2024 by MK Yoder
They have elite pickles
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September 2024 by Steven Manson
I get that things happen. But how about a notice on the pumps that you have no showers no coffee no water no hot dogs no soda pop and hardly any food before I dump $700 worth of diesel in my tank. I could have went over to Love's to at least get some food. And why isn't there any coffee you guys have bottled water galore Make some coffee
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September 2024 by Steve Vail
I'll rate a 5 star because of Rob a service technician. And the service desk bent over backwards with a battery issue. And charged me a very fair price for diagnostic and repair. And replacement. Great people. And charged a very fair price. I'm going in for a starter install tomorrow. Just sad to say. Rob isn't working. Great people in the shop.
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September 2024 by Client Fanuchi
Really bad management
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August 2024 by Ibragim Dzhanaev
Can’t get a shower
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August 2024 by Jose Arrastia
I been driving 8 hour time for my break I stop at this T.A they have always been accommodating to let me use my air fryer. The min I walk thus woman who claims to be the manager had the worst attitude told me I couldn't use my air fryer there I ask is that a policy I don't want to break any rule she say yes and when I ask her to show me the policy she threaten me by calling the police and asking me to leave so I asked her for the store number to lunch a formal complaint she refused called the 91q and said I was trying to intamdate her all I wanted was the store number and to see the policy and I would do what I was told... worest experience of my life in a travel america center so much for trucker friendly maybe there trucker friendly if your white just an assumption on my part but I find it strange she was nice to everyone else but not the only Hispanic guy
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August 2024 by Terry Lempriere
What a dump. Desperately in need of renovation and improvement. Not worth the time to stop here.
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August 2024 by Sha M
I can see that you guys know pump 1 is leaking pretty bad. Please fix
&& fix those potholes too please. Thanks. Love u
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June 2024 by Fred Williams
They closed the restaurant they have no one to attend the hot bar I stood at the hot bar for 10 minutes and not one of the 6 employees would do anything. I stopped to get fuel and a shower and they are all shut down so they can clean them. All of them at the same time come on this is happening to much.
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June 2024 by Brian Lovell
I really hate posting negative reviews.
I've been driving for 40 plus years. I've been using the TA truck stop for quite a while as long as I can remember.
2:30 today it's June 4th 2024 The service manager was so rude and mean to an elderly customer that I could not believe my ears. And then when I went to ask a question he said what do you want? In a very angry tone like I was really bothering him, I felt like I was getting in trouble in school or something. This service manager needs to be retrained in hospitality communication with human beings. All I wanted to know was a time frame, I had been there for 2 hours they told me it would be an hour, I get it I know things change.
His answer to me was I'll get to you when I get to you, and then there was a tech there that says yeah we'll get to you when we get to you All I had was a real simple tire change I had my tire with me, but they were so rude and downright mean.
And the way they treated that elderly gentleman was beyond comprehension. They told him to sit back down they didn't call him to the desk yet Will call you when we're ready but in a real angry almost violent tone.
I understand that they have to deal with a lot of things, but to disgracely disrespect customers is just not acceptable.
I remember when this shop was one month old, I came in and they bent my frame because they jacked up the rear crossmember on my tractor with my trailer still on it and bent that and and literally caused me to leave the truck there and we were thinking it was going to be totaled. They did get the frame straightened about a month later. But this place is just incredibly sad and I hope corporate reads this because they need to retrain this particular service manager. He's mean and he's angry at something and it shouldn't be a customer's. Especially the elderly.
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June 2024 by Rod Timmer
As I live relatively close I try and stop to get work done. Over the past 7+ years I’ve only been able to get in a couple of tines. Everytime I show up I’m told 4 to 6 hours. The whole purpose of the bay request on the app is to streamline this. Today takes the cake. Only 1 tech working. They really need to figure a way to have more people on staff.
Just one more reason TA/Petro is going down the toilet.
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June 2024 by Rodger Scott Reichow
This place used to be a great place to stop no longer. The restaurant is never open the food at the fuel desk sits there till they can sell it yiu can only keep food in those trays for so long. The girl at the fuel desk that served me never washed her hands or put gloves on to serve the food. It went right in the trash when I walked out the door what a waste of 12.00. Every TA and Petro that they purchased has gone down hill really bad.
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June 2024 by E.G 254
Please don't take your business here i got at 9 am for a simple hubcap fix their first shift came and left. They never informed that I had the wrong part when I brought it they just kept it at their counter. The second shift mechanic came left me still sitting waiting to get attended to and left the shop for a road call without anybody telling me ..at 10 pm thats when the mechanic came back informing me that I have the wrong part 10 HOURS! later without any help thank God I was doing my reset am not going to TA nomore!!!
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May 2024 by Joe Dawg
It’s hard to find a lot of positive, solid people working in repair shops out on the Big Road, but at TA in Missoula Montana, Kendra at the night service desk and Corey in the shop are on top of their game! Kendra is friendly and efficient, and simply a very nice young lady, and Corey is a “get it done” young man who takes his job as a truck mechanic seriously and safely! Coming in late at night, sleepy and worn out with a tire problem on an over the road, older Freightliner, I needed to get squared away ASAP so I could make it to a Costco DC in Washington on time. Corey got on the job and handled it 100% professionally and Kendra was a pleasure to do business with. Makes me wish that when I breakdown it could always be in Missoula! THANKS ! !
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May 2024 by Tony
No showers are ever available bc no one is available to clean them every time I come here.
