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November 2023 by Fran Church
Best car buying experience in our many years of buying cars. I totally recommend our sales person, Jake Hardy. He is very knowledgeable about all Subaru models, honest, attentive and super responsive. They were very fair to us in pricing and there were no hassles at all. It was a pleasure dealing with Jake and Subaru of Missoula.
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November 2023 by Customer
Service guys are the worst kind of “fake nice”. They clearly think their customers are idiots but also clearly think we can’t tell that they think we are dumb and that we can see right thru their weak customer service. Everything is overpriced. Always trying to gouge and find ways to tack on costs. So over this place. Thank goodness car is almost out of warranty. Going to Subaru always puts me in the worst mood.
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November 2023 by Danielle Goddard
We just bought our first Subaru, and our experience with Subaru of Missoula was great from start to finish. Jake was wonderful to us and he continues to go the extra mile even after our purchase. We love our new Outback Wilderness and we appreciate how smooth everyone at the dealership made the purchase process for us!
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November 2023 by Melissa Woofter
I absolutely love my new Subaru and my favorite Salesman Tom! Tom is someone who listens and is friendly Tom is knowledgeable and committed to customer satisfaction. Thank you for helping me find the perfect car for my needs!! And thank you for helping me with connect all my favorite electronics!! You’re the Best!!!⭐️ I Give You 5 Stars Tom!!⭐️
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November 2023 by Jeannine Helms
Your salesman Tom Bond was a real savior to me last night. I managed to hi-center my Outback on a curb at Old Chicago. Dark and totally at a loss, he came from the parking lot like a beacon. Not only could he help me put into "X" mode, which I knew nothing about, but he and my son were able to push the car back onto the road. Cannot express my relief and gratitude. Thanks to a great guy.
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November 2023 by Ed Bass
We purchased a Subaru Outback Touring car from Subaru of Missoula. The Dealership and especially our Salesman Thomas Bond were absolutely awesome. They negotiated the best price. Thomas went over with us everything about the car. Thomas is always available if we have questions. We could not recommend them more. Ed and Vickie
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October 2023 by Nomads of Korsun
I recently purchased a 2024 Subaru Legacy from the Missoula dealership.I needed the vehicle by October, and placed the order in early July and they had it ready by September.The dealership staff were very good about going over different options and helping me select all the features I wanted on the new vehicle.-I also frequently take my older car in for oil changes and checks to their service department. They usually have me in and out of the dealership within an hour.They've also been great about checking my car on short notice, such as making sure my car was good for a trip within a days notice after I slid into an embankment in the snow.-Definitely I'd recommend this dealership if your in the Missoula/Bitterroot area and are looking for a Subaru or a reliable place to service one.
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September 2023 by Lala B.
From sales to service this place is a disgrace to the Subaru name. Find another dealership/service department.
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September 2023 by Rick and Kathy DeMarinis
We had the best customer service experience EVER working with Jake Hardy at Subaru of Missoula! He went above and beyond to show us all the features of our new Forester and answer questions. Jake was genuinely interested in helping us, and he followed up after the sale to ensure all was well. We couldn’t have asked for a better experience. Thanks, Jake - we love our new Forester!
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September 2023 by Ris Maldonado
I recently purchased a used car from Subaru of Missoula and I had a 5-star experience! Jake from the sales team was awesome! He was knowledgeable about the car, personable, and all around a great person to partner with for the car buying experience. Any question I had was answered and his consistent communication was greatly appreciated. He even helped me connect my phone to the car system via Bluetooth before leaving the lot. I would recommend Subaru of Missoula to friends, family, and whatever lovely person is reading this review.
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August 2023 by Christina Ragsdale
This has been our first experience with Suburu - and they have been wonderful! Answered all our questions, no pressure, taking time to go into detail about everything we needed to know to make the right decision for us. Thanks to Tom and all the others at the dealership who helped ease us into buying our beautiful Suburu Solterra.
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August 2023 by Jenna Spencer
Big shout out to Alex for the excellent customer service and understanding today while we were car shopping. Alex listened to what we wanted and didn’t try to “sell” us on anything unnecessary or out of our price range. From the moment we arrived through the end of the sale, Alex was awesome and we highly recommend him!
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July 2023 by Elisa Stamm
I ordered a 2024 Crosstrek Sport in the spring, and have zero regrets going through Subaru of Missoula out of the MANY options. The facility itself is outstanding. Shawn worked patiently with me during the ordering process, Adam was a great help with the financial portion, and Tom Bond is the best salesperson I’ve ever worked with. He went through all the details of the car itself and pointed out the things about which I’d be most likely to have questions or be most useful. He worked through a potentially sticky point with me and into my new car as quickly as possible. Tom is fantastic to work with and I’d especially recommend him for other federal employees or veterans. You won’t be disappointed!
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July 2023 by Colleen May
Tom Bond was great to work with! Super laid back and personable, very knowledgeable about the vehicles, and made the entire buying process feel comfortable. He explained everything very thoroughly, and answered all questions I had.
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July 2023 by StevieAnn Higgins
Tom and Jake were absolutely AMAZING and made my first time getting a car, so easy! Very nice people who work here.They were so patient and helped me throughout the entire process and gave me many options. I left with what I wanted and with a smile on my face.I would 100% recommend going to get a car from this place.
