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“I’ve been in the store several times since moving to Missoula in 7/2024. Every associate has been friendly and very helpful. Today they really shined. I was near tears due to an urgent package delivery that was not supposed to require signature but did, and therefore was not delivered yesterday to my home as planned. It caused a cascade of financial repercussions so when I arrived at the store this morning and it was not yet there, I was extremely frustrated. The associate I worked with (I’m so sorry I didn’t get his name) immediately offered to call the UPS distribution center and had them pull it out and hold it for me so I could pick it up there. You saved me a ton of money and frustration, I’m so grateful! Thank you for handling my hysteria with grace and phenomenal customer service!”
“We have been using their service on a monthly basis for over a year. They are extremely easy to work with. Consistent quality and billing. No issues. 100% would recommend!”
9:30AM - 1:30PM
4465 Chudy Way, Missoula
Shipping Centers
“Larry at my local Fed Ex pickup office saw that I'd requested a nearby rerouting after I missed a signature request. He called me to let me know that they had my package at the sorting facility and that I could come pick it up. Fantastic.”
“I went to the post office on 6/5 to mail off a walking cane. They were rude told me to "frankenstein" a package together if I wanted to mail it. I've never mailed a package like this before and didn't quite know what to do.
I left and went to the UPS store on Brooks to figure out how to package a cane. The woman that helped me was very kind and polite. Her name was Megan. She did an amazing job creating a custom package to fit this cane like a glove. It saved me a lot of trouble and money. It also made my whole day to see that people with geniuine ambition, kindness, and work ethic still exist. What a great experience. Thanks again :)”
“These guys should easily have 5 Stars!!! Most definitely the ONLY post office to use in Missoula! Every single time I go here, I get treated with the utmost respect— even when they’re incredibly busy! The staff take their time in helping me, give me great advice and tips on saving money when sending a package. You can just tell that the workers here genuinely care, it really shows and that means a lot. Compared to the Post Office on Kent, this place is like Royalty! Please, drive the extra distance to visit THIS post office!”
“Tom at the post office off reserve was patient, helpful, and funny. I’d go back there every time if I knew I’d get to interact with him or someone he’s trained. ☺️”
“I couldn't have been treated any better at the Missoula FedEx office on Broadway. A huge thanks to all of them!!!
Where I went first to try and ship the bloodwork in Hamilton, however, was an entirely different story!!!
I was already a bit stressed, having never done this before trying to get an overseas shipment of labwork in the mail this morning at the Hamilton FedEx branch. The woman there was not helpful at all and was very cold and impersonal to my problem but in the end did offer to look up the address and phone number for the Missoula Fedex office and wrote it on a piece of paper for me. Also, she needs to remember to turn her sign over from "closed" to "open" during hours of business. I turned it for her as I left the building so others would know the store was open. There is not much interest there to help people. I definitely won't be back !!!!!
If I ever have occasion to ship with FedEx, I will go directly to Missoula!”
“We are from Georgia and we are on a six month trip to Alaska and we love antiques and we needed to ship some stuff to Georgia and so we went to this UPS drop off store and let me tell you this lady in charge of the boxing and shipping department is a very beautiful lady and hard working too !!! no joking she is busting her butt working and helping people as fast as she can move and as the ole saying goes she anit letting grass grow under her feet !!!!! I can't explain how much it means to us for her help and support and service I don't have a clue about her pay but this beautiful blonde haired lady needs a big pay rise and help UPS !!!!!! Thank you mam for your kindness and support Greg Griffin”
“Americas best post office!! Always willing to help and easy to work with. I have worked with multiple folks at this post office and am always pleasantly surprised by their customer service.”
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“I've used The Shipping Depot for all of our shipping needs for the past few years. I've also used the printing/copying service. The staff is always friendly and provides excellent customer service!”