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December 2023 by Mason
They have some seriously extensive knowledge, not just with their own product but with competitors products as well. If you want a job well done, or want to learn how to do a good job, then go here. Ben, Kady, and Ian are absolute legends
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June 2023 by Kim H.
Used car salesman - got me good. Sold me a paint 3X the price of what I really needed. Wasn't all that pleasant of a man to deal with.Women, take a guy in with ya. Cause they see you coming and see a mark. Will not be going into that location ever again. *********Your canned reply didn't address my problem. I Didn't say I was incorrectly charged. Your salesman should have given me the paint I asked for instead he fast talked and sold me a paint 3x the price and an upgraded paint that I didn't need for the job I was doing. Sold me a Cadillac when I needed a Pinto.
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May 2023 by Domingo
Helpful staff and the store offers what you need to finish a painting work
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April 2023 by T. C.
Very sad, and disappointed.Went into this store Thursday afternoon looking at similar colors to what is currently on my home, to touch up and repaint. Also wanted some paint tools.Not my first rodeo, I know my way around... but after 20 minutes No One said a thing to me. Sure, they were "busy" BSing with contractors, but at $75 per gallon, you might think SOMEONE would have acknowledged my presence. Not even the guy stocking shelves 8 feet away said anything.I left, and I WON'T be back.Maybe others could avoid this type of frustration by avoiding this store altogether. You're welcome.
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April 2023 by J.M. Fielding
Great store with great service. A special shout-out to Ian, who is always super helpful, fast, and knowledgeable. A+++
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April 2023 by Kris Richardson
Super helpful and friendly staff! Thanks!
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January 2023 by Bertha H.
Ian is a rockstar and Sherwin-Williams should be proud to have him. I went in not having much previous experience with paint, sample, color matching etc.. Ian was extremely helpful, knowledgeable and offered excellent customer service. Made my trip to the paint store a breeze. (I also got 10% off my first order.) Ian found all the paint I was looking for and was as able to match colors from another paint company. Ian had great suggestions and answers to all of my questions and didn't make me feel stupid for being a novice at the paint store!I highly recommend this location only as I felt like they genuinely wanted to help me here and make a sale! - unlike their other location closer to Brooks that claimed half of my list was unmatchable. Albeit perhaps the person who helped me at the other location wasn't trained properly however it's very frustrating if you can't get the help you need the first time around.
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April 2022 by Dee S.
On April 28 I ordered paint using Missoula SW online service. I wanted it done for pickup on Friday. I got an email confirmation it was done and ready to pick up. I was thrilled that I also got it at a 25% discount, hit the sale just right. Sent my husband the confirmation email and he went to pick it up. He got to the store, they hadn't a clue, he showed them the email with the confirm number, still apparently it wasn't mixed. So they mixed up a gal of the white, could not mix 5 gals of the rivers edge. Had to go to the other store for that. I did not get the 25% discount on either paint and I also got charged for the paint I ordered online that they never mixed for me. Went to the store this morning, May 1. Wow imagine that they had the paint all mixed. Apparently nobody has a clue what they are doing there. I was not compensated for my time or fuel (that is why my husband went there in the first place) just given the sale price for the gallon. Still have to deal with the credit card charges and the other store that mixed up the 5 gals. WOW what a mess. Go to Benjamin Moore, much better paint and staff that knows a little about their product.
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February 2022 by Karen Teeple
The employee that helped me was very knowledgeable and kind. He looked for a coupon online to get me a discount as well. I was helped as soon as I got in the store which doesn't happen at the larger stores.
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September 2021 by Levi
Extremely helpful.
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September 2021 by Peter Vellios
great knowledge and insightful suggestions.
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June 2021 by Mackenzie Ottman
Wow - best customer service! I was in last night and this afternoon (6/721) looking for exterior paint colors. I had the pleasure of working with Ian! He went above and beyond what I ever expected. He is so kind, so helpful, and extremely knowledgeable! Outstanding, thank you Ian!
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June 2021 by Heidi Gartman
Great store, lots of variety, helpful and friendly staff! I actually switched to this store because the staff here is so nice and actually knows what they are doing! I love sherwin williams paint colors and product's, definitely recommend!
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June 2021 by Cindy Thompson
Customer service was very friendly and effecient
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March 2021 by tylor upham
Great store awesome people always friendly and extremely knowledgeable.
