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January 2024 by Brandon
I highly recommend Roemer’s for all your tire needs. Dropped my diesel off for winter tires, which got delayed (not Roemer’s fault), and they were kind enough to plug my truck in overnight, as well as move it into their shop over the weekend. Jenny and EJ were extremely helpful, friendly, and professional. Jenny even communicated daily with me about the tire shipment progress. Unmatched customer service.I will never take my truck anywhere else. Especially after Les Schwab forgetting to put the studs in 2 years in a row on a different vehicle.Thank you SO much Jenny, EJ, and the rest of the Roemer’s team.
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January 2024 by Cameron Birse
Excellent service! Got four new tires mounted and balanced in 20 minutes! Great price, friendly staff and quality service.
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January 2024 by Jason Randles
Excellent customer service. They were very prompt and communicated effectively throughout the entire process of scheduling an appointment and getting new tires installed. I highly recommend this place and will be going back.
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December 2023 by Naomi Lichtenberg
Friendly, knowledgeable people who took time to explain the difference between all season and all weather tires. And, at a busy time, they installed my tires just a couple if days after I decided what I wanted. And, great location, especially if you live or work downtown.
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November 2023 by Holly Barker
Outside of an incredibly kind and helpful staff, Roemer’s has also been truthful, up front, and fair. We’ve taken vehicles to other tire centers/shops in town and always ended up feeling like we were being jerked around or overcharged; I have NEVER felt this way at Roemer’s! The one downside is that they are always so busy…but that, too, speaks to just how good they are!
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November 2023 by Marcia Williams
Shortly before a long trip the check tire light came on. My two usual gas stations where I get air were out of commission. Dropped in on Roemer's who checked it out immediately, confirmed that it was nothing serious, and had us safely on our way. Really lovely help and service.
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November 2023 by Heidi Bakula
Roemers found all the problems and addressed them. They also luckily had all the parts needed to fix my issue. I will now be a regular customer since they fixed a mistake that a competitor made. Thank you so much.
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November 2023 by Beau Wright
In town for a conference when I discovered I had a soft tire and a slow leak. Despite it being peak snow tire installation week the staff at Roemer's Point S was able to work me into their tight schedule and get me on the road. Highly recommended!
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November 2023 by Nancy Butz
We have used Roemers exclusively for our family fleet of vehicles (teenagers - cars - augh!) for over a decade. They are always straightforward, honest and fairly priced.
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October 2023 by Annie Gooden
It was time for new tires on my Prius. I was traveling through Montana visiting family and planned to stop in Missoula. I e-mailed Roemers about purchasing and mounting a set of Toyo all-season touring tires while I was in town. EJ promptly responded and was able to get the tires in stock within 24 hours and I dropped my car off the next morning without an appointment. Within 2 hours I had my car back. Excellent customer service. EJ provided all the information I would need to apply for the $100 rebate, and made the entire process easy and stress-free. I highly recommend Roemers for all your tire needs!
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September 2023 by Christina Hawthorne
This has been my shop of choice for a decade now. They're always courteous. When I take my car in, they're fast and efficient, which means they're saving me time and money. Treat your customers right and they'll keep coming back. Roemer's takes that to heart.
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August 2023 by Garrison Harris
part of me doesn’t want to do a review because I am afraid everyone will find out how amazing, friendly, professional, and the BEST shop I have ever dealt with, and then it will be too busy. But, they would still provide the best personal service in town anyway, so here it is. I would rank then a 5 against any other service industry/retail business. they are not just good for a tire store/shop, they are GREAT against all businesses who are typically 3 star and 4 star at best. Just can’t give them enough praise for the multiple times I have used them.
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August 2023 by JB
Roemer's is amazing. I've been a client for over 25 years and wouldn't even consider having my vehicle serviced elsewhere.They're honest, flexible, and customer service focused. We love Roemer's!!!Update from recent visit: Roemer's is still as fantastic as they've always been.
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August 2023 by Chelsea Rabideau
As a female, there's sensitivity around how I'll be treated at an auto service business. Will they talk down to me? Will they try to upsell me at every turn by making things seem more dire than they are? I was so massively impressed by their straightforward approach. They were clear about issues or upcoming services I would need without condescension. They were priced competitively. And, most importantly, they were kind and thorough. Life is hard enough, it's so refreshing when something goes smoothly. Thanks, Roemer's!
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August 2023 by Loren Mostad
Great service, great products and great people. This is an easy reccomendation to anyone in need of new tires and/or auto service.