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October 2024 by Carl Graumann
They are great and have an in house jeweler that does our repairs
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October 2024 by Megan Vigil
Very kind and selfless staff. They were quick to attend in my needs and even replaced my watch battery for free! They will be my next stop when I’m looking for fine jewelry in the future.
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October 2024 by Alan Mac
My wife’s Timex needed a new battery and Riddle’s is easily accessible at the Southgate Mall near Dillard’s and Texas Roadhouse. The jeweler offered to replace the battery while we waited. While waiting I checked out the selection of men’s Citizens and Bulova watches. I also browsed the selection of women’s jewelry which was arranged by birthstone (nice touch!). Found the perfect Christmas gift for my wife. The watch was finished within 10 minutes. Great jewelry store! I’ll be back.
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October 2024 by Lori
Jake helped me find the perfect gift for my daughter in law! He really listened to my ideas about what she liked and kept my budget in mind. Then he showed me three unique options. I would definitely shop with Jake at Riddle's again!
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October 2024 by Briar Bailey
Jake’s customer service was amazing! I recommend Riddle’s Jewelry as you’ll definitely be in good hands - knowledgeable, helpful, kind, and courteous. Thanks Jake!!
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October 2024 by Laurie Jones
The only jewelry store I buy from in this town. Always treated me right.
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October 2024 by Anna schiele
Jake was amazing ! I got my ring temporally sized just in time for my engagement photos. He was very helpful, prompt, and knowledgable. Thank you Jake !!!
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October 2024 by Abigail Spear
The jeweler was very helpful, and removed links from my watch band for no charge. Great customer service!
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October 2024 by Shelby Jessop
Every time I've been in everyone has been more than helpful and accommodating.
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October 2024 by Barbie J
Riddles is always so good to me! I took my watch in to get a battery and a pin and I was shocked when they didn’t charge me. Very kind service! The gentleman who helped me was very sweet.
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October 2024 by Jon Massey
I had a very nice experience. The employees were very professional, and helpful to take care of my issue. Thanks Agin, Jon Massey.
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October 2024 by john stetka
The customer service was great. There was a mistake made but the employees handled the situation wonderfully and made sure that we were taken care of and happy.
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September 2024 by Hollice Kindred
Wonderful customer service!
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September 2024 by Eleanore Gusaas
They helped me find exactly what I wanted so fast and were so sweet and helpful!! I absolutely love my ring and loved the service! They made everything so easy!!
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September 2024 by Bonnie Griffith
Exploring Southgate Mall for the first time, I happened upon Riddle’s Jewelry. I inquired about whether they could replace the battery in my old Timex watch.They did so without hesitation in a warm and welcoming way. So friendly!!