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September 2023 by David Murray
Very kind and efficient people running storage. Even helped us get a storage on a Friday night on a holiday weekend! Also allowed us some extras!
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July 2023 by tina allison-wheatley
Best storage facility around Missoula! Friendly employees. Clean, gated facility. They have always had a unit open when I needed it. Convenient rental process online orstop in the office during business hours. The most affordable storage facility. They even have a moving truck that is available to customers!
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August 2022 by TexasReeferUSA
While remodeling our house we realized that we needed some place to store some of our furniture. We found them conveniently located to home and the staff was quick to help us pick the perfect storage unit.
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July 2022 by Sarah truglio
Very helpful, nice clean & safe storage units. Very responsive to questions and easy to work with.
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September 2021 by brian kraai
Been with them for years at the same price but now rent has gone up twice in two months for no other reason than they can. No improvements in security/ cameras or the grounds. Just raising prices because they are greedy. Forgot to make a payment by one day and they locked me out. So much for being a long term customer.
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September 2021 by Jo Muscutt
It used to be great, up until a few months ago. New owners took over, raised the rent by 30% approximately but provide no better service. Nicole in the office is very nice, but the owners don’t seem to be. Rent is due on the first, always has been, but there was a 10 day grace period. Because of how I get paid I pay the rent sometime after the first but before the 10th. This month I got a lock out notice on the 2nd! No notice that would happen either. I am now looking for an alternative storage solution. Too bad they are so lacking in customer service.
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July 2021 by Tonya Fussell
A good place to store your stuff. Haven't had a negative experience with them as of yet. And I'm optimistic that things will continue to go well.
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May 2021 by Brian K.
Not good is an understatement. Storage unit rates have increased twice in the last three months for no apparent reason. They say the "due to operational cost of providing us with the best possible self storage experience". B.S. I guess the best means having storage units broken into numerous times, including mine. No security what so ever. Their security gate is always open when you drive by too. They haven't done anything to warrant these rate increases just lining their pockets. Save your money and go somewhere else.
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December 2020 by Kale Potter
Had a unit here for 7 years
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March 2020 by Tina M AllisonWheatley
clean, safe, gated, 24 hour access, conveniently located, priced right! and the staff are WONDERFUL! quick and easy process to set-up rental.
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January 2020 by John Adams
Good place to rent from
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August 2019 by Vicki DeVore
Pak Rat Mini Storage is a great gated storage unit. Everyone there is friendly and helpful.
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July 2019 by Pam Johns
Super accommodating, helpful and friendly people. I absolutely recommend Pak Rat, Nicole and team!
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June 2019 by Jay DeVore
Good people
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April 2019 by Dana Prestridge
I can't say enough good things about this place. They are so nice to work with! I've had a unit here off and on for 4 years now, and anytime I need a place in the future, this will be my FIRST CHOICE. Easy to access my things 24/7, and knowing that the management lives on site gives me extra peace of mind about storing my things there. They provide pallets for free for you to stack more sensitive items on to protect from possible water damage (although I've never had that issue). They really go the extra mile for you!
