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October 2023 by Craig Flint
Always helpful staff and they have all the things I would need to get a job done. I’m not looking to buy plywood or two by fours or anything in large sizes or quantities, so they will have everything I need.On certain things they are more expensive and it feels like I could go somewhere else and find the same thing for less, but I appreciate the customer service and the selection and so that’s why I keep going back.
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July 2023 by Charlie Aaronson
Need a piece of window glass, and their machine cuts it NOT square, got home to find out it's a 16th too large and won't fit in my window frame. Had to drive back from Seeley Lake to get this problem taking care of.... They gave me a refund but wouldn't even bother to cut me a new piece. Had to go somewhere else..... Don't bother to get window glass there.
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June 2023 by Rob Shropshire
The staff here are always kind and helpful whenever I go in to find something!
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February 2023 by Kieli Davia
Friendliest staff in town! I never have to worry about finding things, staff is super knowledgeable and eager to help!
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January 2023 by Don I.
I had one bad experience where i asked an employee if he could take a cart back for me and he said. "why? you have two hands and feet". I was also in the new years night and the young staff were good pointers. The young man would not take me to what I was looking for . When i held up my hand for help he hurried off in the opposite direction. This was new years day evening.There wan an elederly man in the area who was helpful. He too pointed to the aisle. No one would say Hey i will walk you to where the item is. I am in there allot and last week I tried to by a large dewalt heater but they were out of stock. I ended up buying it at wal mart where i bought the heater and a 3 years warranty for a lower price than what they had their retail price at.I do not want you to think every experience has been bad. There have been many good experiences. Also there is plenty of parking.
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December 2022 by Nicole Yasaman Pourpak
Always absolutely awesome customer service every time for years !!!!! I could leave 50+ 5 star reviews. Managers Cassidy & Noelle are awesome.
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November 2022 by Dan Hulina
Super friendly & helpful staff. Great selection from home improvement to decor to bbq. Giant store with nearly anything you need.
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November 2022 by Starstone Silvermoon
Trempers ace hardware has easy more selection than the smaller town ace hardware. The staff are friendly and knowledgable. My shopping experience has been enjoyable
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November 2022 by Hannah Brummer
Excellent customer service, organized store, and everything you need plus more. Love this Ace.
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November 2022 by Sarah S.
This is directly related to the supervisor of the paint department at ACE. We love ACE overall. We went in to ask to have some paint shook for us and some matched and the supervisor was judgemental, rude and made us feel like we were putting him out to do the bare minimum. Maybe he was having a bad day but I think as a supervisor he should have a bit better handle on good or at least decent customer service. We will go to Eastgate for any paint related needs.
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November 2022 by Joshua Schrecengost
Had a bad time with the guy working in electrical. He didn't know what an AFCI breaker was and I tried to explain, he kept telling me I was wrong. I walked away. They didnt have it anyway. Lowes did though.
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October 2022 by David Olson
The Ace store is great. Helpful staff, great selection, etc. My issue is with Ace Power Pros, where this Ace has its gas powered machine warranty and service work done. I bought a Stihl chainsaw from this Ace in Feb for some light limb work...I have 2 big saws that I use heavier work......standard 2 year warranty....bought some extra oil or something to upgrade to the 3 year. 5 months....only 4-5 tanks in.....it doesn't want to throttle up. Normally I would do my own work, but hey.....it's under warranty, and its not even broken in yet. Off to Power Pros we go. I tell him all this.....warranty....blah, blah. He says it'll be six weeks. Ok, no big deal..... Says he'll have the mech do a quick once over in the next few days and call me. Ok....much appreciated. 2 1/2 months later, I walk in the store. The mech had just given it a quick once over and was going to call me tonight.....it's a freaking miracle! Mech says it needs a new carb.....this one is dirty.....probably clogged. I say great....it's under warranty. Nope....no warranty. I call BS....it's 5 tanks old. He says the gas was blue.....funny thing about 2 cycle mixed gas....it is blue....and I like to run my saws a little rich for break-in. He says the spark plug was the wrong one......seriously.....I bought it 5 months ago. I never even took the boot off. He says I can take it somewhere else. Worst place ever! If I could give them 0 stars, I would. I will never buy a gas powered anything because I refuse to deal with Power Pros. Do yourself a solid and go to Murdochs Power store. They do honor and stand behind their machines.
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September 2022 by Jenn Standley
Staff is so amazing with helping find whatever you need! Great inventory and ample parking even when it's super busy!
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August 2022 by Nick Hagglund
Ace is the place! Ace always has everything I need. Exceptional employees with great knowledge and great smiles! I always prefer to go to the Ace at tempers shopping center!
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August 2022 by Laurie Gendrow
If I could leave a negative star I would. I have been argued with by every sales person I've asked about a pipe fitting today. So over the attitudes.
