Missoula Hyundai offers a car buying and service experience centered on personalized attention and customer satisfaction. The dealership emphasizes "Your Car Your Way," ensuring each customer receives tailored service from the first visit through ongoing maintenance. Customers consistently praise the professionalism and helpfulness of the staff, including sales representatives and service advisors, who go out of their way to address individual needs and concerns. Many reviews highlight the dealership’s dedication to fixing issues thoroughly and correctly. Service staff such as Amanda, Justin, and Terry are commended for their professionalism, clear communication, and genuine efforts to resolve problems, even under challenging circumstances. Customers appreciate how the team listens carefully, explains repairs in detail, and works with warranty companies to ensure repairs are completed efficiently. Notably, Justin, the service manager, is recognized for his efforts to resolve persistent vehicle issues and ensure customer satisfaction, often going above expectations to make things right. The dealership also excels in providing a stress-free buying experience. Sales staff like Hunter and Chad are praised for their patience, honesty, and transparency. They work hard to find vehicles that meet customer needs, without pressure or scare tactics. Customers feel confident in the straightforward and personable service they receive, with financing handled smoothly by Matt. Overall, Missoula Hyundai is known for professional, friendly staff who prioritize customer needs, deliver quality repairs, and create a positive, trustworthy environment for both buying and servicing vehicles.
Everyone was super helpful and did everything they could to help me get a vehicle at a good price with payments that would fit my budget. I really appreciate all their help and recommend them and 10 out of 10.
November 2025
Worked with Garhett and Justin in the service dept. And also A.J in the sales dept. My recent visit was fantastic, very professional and took care of all my issues and needs ! Super appreciative the GREAT Service ! Thank's
November 2025
Mike was great helping me pick my jeep, all personnel were nice. Highly recommend this dealership
