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February 2024 by C Richmond
They always have what we need. I like this place
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January 2024 by Julye Marie
They have what we need but only have self check out available. I'd definitely go somewhere else if it were up to me. Horrible trend in retail.
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January 2024 by Dean Vollman
Still enjoy going there....but store doesn't seem as well kept as it was a few years ago. Also, alot of really good people have left?
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January 2024 by Kenneth Mabry
Friendly and helpful employees that represent LOWES brand well
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January 2024 by Bryon McCluskey
Had good experiences so far and expect the same in the future.
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January 2024 by Keith miles
Typical "large box" improvement store... well stocked & clean... love the holiday season decorations & gift idea displays...
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January 2024 by Rebecca Jensen
Long lines and only self checkouts open. I put down my purchase and left.
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December 2023 by Tracy Tuckerjohnson
Hello, I was just here at the Lowe’s in Missoula! Briar helped me out to the car with my purchase of Nativity . So professional, pleasant, helpful and kind to me! Great asset! Also Samantha helped me inside. Also very impressed with her help and kindness, and service! I will be back! I love ❤️ Lowe’s!
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November 2023 by Tylor Upham
I purchased a vacuum/mop over ninety days ago and the wife threw away the box. She used the vacuum part once. I went to return it to at least get instore credit but the head honcho said I was SOL he could not help me. Which I feel is bologna. I spend a lot of frog skins here but it looks like I'll be going across the street to their competitor Home depot. Peace out Lowe's.
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November 2023 by Sally Engwall
We purchased a Mansfield toilet in May of this year and wanted to give a shout out to a very helpful employee named Major. It was our first time installing a toilet and he made sure we knew everything we needed to do it right. Excellent customer service!
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November 2023 by Ashley Koch
Friendly staff, they always have what I need and what I come back for a few hours later when I’ve messed up a project. Got everything I needed here to rebuild my coffee table, and I got some pretty plants from the garden center too. I’ve rented their Bissell Carpet Cleaner before and that was a super easy process too. They also allow leashed dogs in too which is cool.
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November 2023 by Kayla Mittelstadt
John and Dustin in appliances today were literally amazing! John helped us with the best deals on a new washer and dryer. Dustin was amazing with my 2 older boys asking 10 million questions when he wasn't helping other customers! They both made the whole shopping experience SOO easy and quick!
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November 2023 by Patty Radcliff
We were picking up an online order and pulled up to one of the parking spots for an employee to bring out our order. I let them know we were there, and then we waited and waited. I finally went into the store to find out they had a computer glitch and had no idea we had been waiting outside. After speaking with an employee, our order was brought out in 10 minutes.
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October 2023 by Jeff Conley
It was ridiculous we walked around for 30 min asking for assistance but not one employee new anything that was helpful. When we did finally locate the product we stood for another 30 min waiting for someone to retrieve it from a shelf finally I tracked down a young man and asked him to retrieve it and he smiled and walked away
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September 2023 by Penny Lyon
Like every retail shop these days, Lowes is struggling with new employees or few employees. An order that was due on Wednesday was in the back of the store Friday at 5 PM but not checked in. I was told that the staff that checks stock would not return until Monday- when I protested the great employee I spoke to found a manager to push my order through. However, when we went to pick it up, we waited an hour in the load out, where we were told to go only to find out that our product was at customer service at the other end of the store and we hadn't known. Frustration level was high! In the future, I will pay more for delivery to my home rather than deal with this, In store service is just not good.
