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January 2024 by Kristina
Helpful, attentive and professional.
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January 2024 by Scott Newell
Always great service!Service: Auto maintenance
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January 2024 by Jeff Ripley
Oil change and service. Fast and on schedule
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January 2024 by Stephen Trippe
It was good.Services: Vehicle Inspection
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January 2024 by james isaacs
I was signed in for my service appointment by Bobbi. She is a new face for me, but I haven’t been there for eight months. She also was professional in getting me taken care of. Was signed out by Zack, who was also a new face. He was very cordial and helpful. The shuttle lady was also a joy to ride with as she even came back to return my to Lythia Dodge. Thanks all.
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January 2024 by Patricia Mack
Justin took exceptional care vehicle was finished as promised
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January 2024 by Genessy Brusseau
Edit: I did finally receive a service appointment after calling the responder to my review. However, it appears that during that appointment, their replacement part had "the exact same issue". Cue the waiting for a call when the part came in, and another couple of months of attempting to contact them, leaving messages for my technician, with no response. I have given up getting the Lithia Service Center to honor their warranty repair. Reducing my review from two stars to one star.----------I purchased a used vehicle from this dealer that had a 2-month dealer warranty attached. Shortly after the purchase, I realized there was a fault with the air conditioning and attempted to set up an appointment.After repeated calls and automatically being put on hold, then getting hung up on, I finally spoke to a live person that said the soonest appointment was around 2-weeks from the end of my warranty date. The appointment went very well and the technician informed me they would need to order a part and would contact me in about a week. He also assured me that since the appointment was made prior to the warranty expiry, that it would be free of charge.After not hearing from them in a week and a half, I spent repeated attempts trying to find out whether the part is in and when I can get it replaced. I've left messages on their voicemail, contact form, website chat bot, and with live people from their service department. Each time I am told they would contact me after they found the information.No one has contacted me back, and now we're well past the warranty period. Granted, I no longer need the air conditioning to be reliable until next Summer, but I have no faith it will be fixed under the warranty I was provided and will have to seek an alternate repair at my own cost.
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January 2024 by marion rackley
Appointment was good. I got in at my scheduled time, they finished in about an hour and I was on my way home.
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January 2024 by james holmes
After months of waiting on recall parts and actually sold out once Dallas got things taken care of. Thank you
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January 2024 by Holly Lengyel
Oil change
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January 2024 by Duane Meiers
Had my Dodge Ram in for a recall! They were very fast and efficient! The crew are always really pleasant to work with! Thank you Amber!!
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January 2024 by Lillian Haywood
Express service was exceptional, friendly, helpful, and fast!
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January 2024 by Shawn Helvick
The service was great. I dropped my truck off in the morning and picked it up that afternoon and everything was done.
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January 2024 by Heidi Meili
The staff members are always professional and attentive.
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January 2024 by Christopher Swartz
I really appreciated the fact that Michael took the time to explain the maintenance plan I purchased with the vehicle and how it applies to future maintenance, as well as how quickly the service was completed.
