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December 2023 by Roberto Y.
Family owned - Shop local! Got a custom water buffalo belt made for $40 and I would have paid more. A hidden gem in Missoula.
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September 2023 by Yvonne A.
They have the best selection of comfortable high quality shoes, and the prices are reasonable.
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July 2023 by David Firth
Great selection of shoes, and always phenomenally helpful staff
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May 2023 by Jason Ritter
Large selection and lots to choose from. They had the veg tan leather I was looking for at a decent price, so I went in. The leather was immaculate, no scars or holes! They also have scrap barrels if you only need a small amount. Lots of shoes/sandals on display. Friendly and knowledgeable staff, too!
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April 2023 by Rebecca Orford
Love this place! I always buy my best shoes from here. Great service!
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April 2023 by Laura Potter
Hide and Sole, as always, had the best selection of quality shoes and helpful staff.
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February 2023 by Richard Lewan
Best place in Missoula to stock up on high quality socks! Check out the buy 3 get 4th pair free deal. These things last a really long time, and perform better all the while. Excellent service at the store too!!
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July 2022 by Jan Fitzgerald
The staff was very helpful & patient. I ended up buying a very comfortable pair of Dansko sneakers. Highly recommend Hide & Sole!
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June 2022 by Sandy S (Sandy S.)
This is a wonderful store! We stopped in while traveling and bought some slippers because my husband left his at home. The staff were friendly and super helpful. Fast forward two years, the slippers have been great but the dog chewed them--I called up and they packaged up the perfect pair and speedily sent them off for just $10 shipping. They even came gift-wrapped with a note since it was for a birthday! I'm going to call them first for everything!
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June 2022 by Deanna Smith
This store is great, long time downtown Missoula store, which Ive been a customer at for years. Was surprised when I was in there and asked if I could order a pair of shoes. Response from a newer ( I think) salesperson was immediately to say” We don’t do that anymore since CoVid”.I do get it, but other stores are still doing it. They have always been happy to order anything for me, and disabled clients I work with. Just left a little disappointed in the customer service that day.
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May 2022 by Mary DeStaffany
I bought a pair of leather sandals 10 years ago here at this wonderful store and they still look and feel good. I am coming back this spring for a black pair.
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April 2022 by Marilyn Fowler
I’m very disappointed about the customer service at the store. I was there today and the only person available ( a blond woman) did not have any desire to help me and she was not nice at all. ( I hope she’s not the owner). I was very surprised today because the last time I was there a younger girl was much nicer. Just remember that we (customers) deserve good customer service, specially because your shoes are in the high range of price. For sure I won’t come back there.
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November 2021 by Karen Peitsmeyer
Wonderful selection of footwear. Staff had good customer service skills. Hats, earrings, shoes laces and other footwear products. Nice, friendly atmosphere to make your selection.
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September 2021 by Kristin Koch
This store is a “must visit” when in Missoula. The employees were wonderfully attentive and the owner was great. They patiently guided me through my journey of becoming a first time Birkenstock’s owner… so much so, that I came out with TWO pairs. ?There’s no wondering how they’ve been in business for so long… they are great people.
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August 2021 by Scott Gebhardt
I visited this store today and was completely ignored by the staff; they didn't acknowledge my presence, they didn't offer to assist me, they didn't even make eye contact with me. It's like I wasn't even there. One of the young men working there never even looked up from his phone the entire time I was there. Needless to say I won't be back. As another reviewer commented, I try very hard to buy local even if it means paying more. But sometimes buying online is just unavoidable.