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December 2023 by Victoria Lenihan
Really great people and the place seems secure. So far my code has never worked so on the third one. But everyone is helpful and I end up getting in and out. It takes extra time but someone answers the call so it is ok. Friends who’ve helped me pick up n return my little van have been late for other commitments. That part I don’t like since I haven’t been able to do that smoothly.My van was out for some work for two weeks and when I came back someone else was in my assigned place. So that took extra time to call and get reassigned a new space. But someone answered the call and it got done ok! Still, not what you’d expect when you rent a space. I asked for a two week credit since my space had obviously been used when I wasn’t even there, but I never heard back about that.I kind of worry that if I wasn’t trying to pick up or deliver my van outside of business hours I wouldn’t be able to get in and out or get help if my space was taken.I thought it would be much easier. But like I said so far I’ve been able to get help. It’s just taken way longer than you think it would.Thanks for asking! The location is convenient for me, so I’ll stay for now but next time if it doesn’t work I’ll have to take time to look around I guess.
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November 2023 by Gordon Voit
Clean facility and good rates, but their customer support has some major holes. They really dropped the ball when I had a problem over the weekend — they were unreachable via phone, email and Facebook. 48 hours later I finally make contact after it was too late. They’re running a business that bills itself as 24 hours, but there’s no emergency contact you can reach when things go awry. If they can get an emergency line for after hours and have a person locally then they would reach their full potential. I hope they fix that because it’s otherwise a nice facility.
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November 2023 by Jami Davis
Great place and location. Super easy to rent a unit and check in.
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October 2023 by Sidney Watson
Large, well kept
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October 2023 by Daniel Cartwright
First off I would start with people living out of the storage units and people living in the campers that are stored on the property . I have seen holes in the fences and the front gate is always stuck open so if u can only imagine what’s really going on here it’s a mess all to figure out that the CAMERAS DO NOT WORK HERE your stuff is not safe here . If you don’t want your stuff stolen and want it safe this is not the place. I DO NOT RECOMMEND.
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October 2023 by Andy
Friendly, easy staff to work with. Great location, Easy to access facility. Employees will go out of their way to make sure your needs are met.
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August 2023 by Kym S.
This review has been a long time coming. I rented from them for a few months to store my vehicle. Yes they have an open lot that you may store your vehicle however you must understand that there's also inclement weather in this state. And by that I mean ice and snow and sleet. So depending on whether you choose to store your vehicle in the inexpensive open lot or if you choose to use an actual storage unit. Which is what I did. Excellent experience. Very professional, quick response extremely brand new and clean facility. Very accommodating and I would definitely use their storage facilities if needed again.
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August 2023 by Niaobi Wilber
It was really easy to get a storage. All online. Very easy access, right off reserve street exit. Quick turn around if there are any issues.
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August 2023 by Maria Helterline
Great storage place, like that it is automated. Can be secured via online. A little confusing as to how to open the unit. Have to step down and turn.....etc
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August 2023 by mtJane
I'm pleased with this facility. Their monitoring and communications with me have been exemplary. Their online payment portal makes payments easy to make. To date, I have no complaints.
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August 2023 by James Walker
Very responsive customer service from Luke, facilities are new, clean and secure, reasonably priced and with convenient billing options.
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August 2023 by Cindi Siggs
Great place and easy to secure a unit. Love the auto payments and easy online move out.
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August 2023 by Joni Michels
If you need a storage unit, this is the place to rent from. They make it so easy.
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August 2023 by Steven White
Great customer service! Clean new place
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August 2023 by Chad Riley
Great location. Clean. No problems.