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February 2024 by John Smarik
They were able to get an emergency repair done very quickly!
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February 2024 by Devan Bahm
Wyatt was very helpful and wasn’t a pushy salesman. He gave me the information I needed to make a decision on what tires to go with and didn’t try to make me buy the most expensive. The service crew was experienced and quick. I would definitely recommend this location.
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February 2024 by TheLikesOfUs
Thé best customer service ! Everyone is knowledgeable and Kevin the manager is so great !! This store is above and beyond !
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January 2024 by Sara Bogy
Friendly, efficient, affordable, way quicker than I expected.
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January 2024 by Ralph Rose English
My appt. was for 9 a.m., my husbad sat there for 2 hours because everyone was just standing around gabbing. He told the guy to get rid of the rear driver's side but to keep the rear passenger tire as they are all only less than a year purchased, the 2nd tire was not returned. Duane had picked up a nail on Burns St. last year and we kept having to refill the air once cold temperatures hit. No alignment was completed.
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January 2024 by Kari Z.
Bought two brand new tires elsewhere, I only needed them out on. They're mud tires for a ford f150, they are large but last time I did this, I paid $75 total at big brand. I walked in and what looked to be a teenager quoted me $150, he said "it's because your tires are big". Lame. Yeah I know they're big but all you're doing is putting them on. Very sketchy, sounded like he just made up a price. Go somewhere else like it I did.
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December 2023 by Richard J.
This place has to be the most dishonest and sketchy shop I have come across. Most of the guys seem okay, but you can tell that their manager is always watching over their shoulders to make sure that they push a ton of unnecessary work as well as try to ram their credit card down your throat to pay for said work. They get you in the door with seemingly cheaper prices so they can use shady shop sales tactics to add on ridiculously priced, unneeded add ons. If you don't know much about auto mechanics and are looking for an honest place to get any additional work done, please get a second opinion from someone else before going forward with it. Or better yet, don't go to this place at all. If they got more honest management i might be willing to give this place another try.
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December 2023 by Aubree Flanery
Emergency car repair while traveling. These guys are awesome. Got us in same day. Excellent work on the car but absolutely amazing customer service. Wish we had a Firestone close to where we live.
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December 2023 by Nate Daggett
$108 for a simple oil change. $166 diagnostic fee. The work is fine, but man overcharging x3 what even the parts are worth.
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December 2023 by Janice Walker
Terrible service let them know we had to pick up our kids from school needed snow tires put on. Told us come down we have 5 open bays sat there three hours they didn’t even touch car. Could care less we drove an hour to have tires done.
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November 2023 by Michael Croisetiere
On a trip through town, they got me in for new tires under difficult conditions, with a full shop.
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September 2023 by wendy rothman
I am so grateful for Ryan and all of the mechanics at Firestone. I noticed a fluid leak from my car on a Saturday night. So first, let me say thank you for being open on Sundays! So appreciative for that!When I called for an appt., Ryan told me that they were booked but if I dropped off my car they could try to get me in between scheduled appts.Huge thank you for that kindness.They got me in, thouroughly looked over my car, and sent me home driving confidently.Thank you all again, so very much.
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September 2023 by Cornelius Family
After dealing with Les Schwab repeatedly trying to balance the wheels on two trucks and their inability to accomplish this task I returned to Firestone after a very long hiatus. I was very happily surprised. They did an amazing job of getting me in short notice and our truck is driving perfectly smooth again!!! Polite and professional. I would recommend them highly.
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September 2023 by Eddie B
Excellent customer service, while being very responsive and thorough about mechanical repairs and non-issues (re: courtesy check). I was a first-timer, but not a last timer. They can expect to see me the next time my truck needs fixin', as well.
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July 2023 by Michelle Ferretti
We were on vacation and had a flat tire. Ryan not only took care of that tire but got us another back tire and managed to get it covered by the rental car company. He was so friendly and professional. He made a horrible situation easy and convenient. Highly recommend this company and all of the people who work there. Ryan, Thank you from the bottom of our hearts for taking such good care of us.Service: Tires
