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November 2023 by Robert Sather
Horrible. The amount for car insurance changed monthly. Nobody at the Missoula office would handle anything, I had to escalate to corporate. We canceled and were supposed to get paperwork to sign. I had to request that more than once.
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July 2023 by B P.
Great insurance. Fantastic rates compared to others. Jessica Christianson has been very responsive and professional.
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February 2023 by Kayden DeLorto
It's a great insurance company I love working with them I've insured 3+ vehicles through them without a problem, my only grievance is you can call them 3-4 times in a row and not get an answer at multiple times a day and multiple different locations other then that they're Fantastic
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November 2022 by Donna Hannaford
I am giving 5 stars even though they do not have the insurance type I am looking for. John called me back from a message I had left before the weekend and was super sweet just to let me know. I appreciate that phone call because it kept me from needing to call again. I hope John has a nice day!
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January 2021 by Stephanie H.
Worst insurance ever! Jessica Christianson is a horrible agent, everytime I needed something changed on my policy I would hear she would handle it, then later come to find out she didn't do any of the the requests but always has an excuse or blames it on the receptionist. The longer I was with the company the more problems I had! Now that I canceled my policy I am still waiting on a refund from a double charge. Called today (3 weeks later) after being told it would be to me in 7-10 business to find out yet again she didn't do her job! My refund check hasn't even been processed let alone sent out! Will never use this company again! I feel sorry for the reception lady's because there made out to be incompetent because of Jessica's laziness! Go anywhere else!
