CVS is a business that is praised for its excellent customer service and knowledgeable employees. Customers who have visited various CVS locations across the country during their travels have consistently found the service to be excellent, with friendly and helpful staff. However, the automated phone system has been a source of frustration for some customers, who find it slow and upsetting to deal with. Despite this, the attentive and detail-oriented service provided by employees like Dana has been highlighted as a positive aspect of the business.
