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August 2023 by Chuck Gross
Very nice facility, but damn the lady that works there is very unpleasant. Not my type of company to do business with I would prefer friendly individuals. No I did not end up renting a unit due to the rudeness.... sorry I was an inconvenience to your day.
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July 2023 by Andy Watson
Best rates, friendly service, clean facility. Wont store anywhere else in Missoula.
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June 2023 by James Stephens
Rented a van from here. Did just fine, not amazing not bad.
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April 2023 by Jeffery M.
I reserved a penske truck at cheap Charlie's. As the pick up time changed a few times on my end, they were nothing but accommodating. I've used penske truck rental for many many years and this experience was by far the best I've ever had. Very helpful and kind. When I got to their location to pick up the truck, I was in and out of there in no time. They were very thorough on the inspection of the truck, the truck was detailed on the inside and out, and I was a happy camper!Couldn't of had a better experience. I highly recommend this business.Regards,Jeff MyersMyers moving
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February 2023 by Josh Johnson (Jbenjimac)
The owners of this place are top notch. #1 recommend. We rented a truck to tow a trailer with a car on it to Florida. The Temps were -10° The owners worked very hard to get us on the road. The battery in our truck froze solid and they put a new battery in it. The owner knew the roads were bad and he called us this afternoon to check on us. This husband and wife team own the dealership but were filling in for their regular employees. They did us a great job.
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December 2022 by John Kalina
Great people provide great service, and these folks take care of their customers. I've been working with them for a couple of years with the Penske rental trucks, and they are top notch. Go visit them if you need to rent a truck!
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October 2022 by Sarah T.
Stored our things at Cheap Charley's for about 6 months last year. Staff was was personable and professional. Unit was clean and easy to access. Had no problems. Would certainly recommend.
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August 2022 by Tonia Rueda
Cheap Charley's gives me the feel of security and has always treated me with great respect. There is a key card. To gain entrance in and out and an on site person always. I used their facility years ago after I came back to Montana after a move. Then recently we purchased a very small sleeper camper and wanted it stored inside. They were very accommodating. I always feel safe and secure and know my stuff is secure. I won't go anywhere else!
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July 2022 by John ThePiper
I had a great experience here. Managers are friendly and answered my questions. Was in and out with my rental truck in 15ish minutes.
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July 2022 by Michael Pray-Davis
Cheapest place in town that I found when I came to Missoula. They also rent moving trucks.
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June 2022 by Raevynn Anderson
These people are lying theifs. They told me that if I paid x amount that day my stuff would NOT go to auction so I paid x amount and entered into a payment arrangement that in 30 days I'd pay the remainder+ that months payment. 21 days later I got a call at 4:47pm Thursday saying my stuff was going to auction on Saturday. Which due to my phone's stupid auto rejection of suspected spam calls that I didn't even know was a feature it went directly to voicemail.I listened to it the following day which was a Friday tried to call them but their office closed early on fridays. My stuff went to auction Saturday morning .They had told me I had 30 days to make the next payment and then they didn't even give me enough time to come up with money to pay them by their new pay date that was not the agreed upon date. I lost everything.they acted like they were going to work with me and then sold my stuff. My kids art work, family photos, family heirlooms EVERYTHING!!! my entire apt my entire life was in the unit
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March 2022 by Charles Largay
Used Cheap Charley’s to return a Penske rental. People were top notch and efficient.This was my first visit to this mini storage facility. I was very impressed.
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February 2022 by La Nerd
Unethical business practices. Great place until they gave all outdoor tenants one month to vacate so they can expand buildings. ONE month. And every other place we called is full for the winter. We're not in town and it will cost us hundred$ to get a contractor to do the work.
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February 2022 by pam forsyth
The woman at the gate was very rude...we explained my son had passed away and we had to clean out the storage unit...She showed no compassion or desire to help.
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December 2021 by Frank Jonessian
Good place. Friendly staff.
