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October 2024 by Dallas Johns
Great place and great staff!
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October 2024 by Jan
Our cats have been extremely well taken care of. Staff and Dr. Jenny are awesome.
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September 2024 by Thomas Carlson
Dr.Jenny and the angelic staff at Cats on Broadway actually care about my lil mans; I can’t express with words how deeply appreciative I am for their time, efforts, kindness, and care.
If you love your kitty more than anything on this planet, bring them to Cats on Broadway to ensure they receive the attention and care they deserve.
Also, the cat nip they sling is the most dank shit on the market; be sure to buy one of the lil cat nip mouse toys when you visit.
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September 2024 by Sue KD
I trust the staff, they know how to work with timid cats. Dr. Jenny provides a very thorough exam. She is fast and efficient and has a caring attitude. I highly recommend Cats on Broadway Veterinary Hospital.
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August 2024 by Deb Trowbridge
Positive experiences continue as Lilly celebrates with a second breakfast having completed her eye meds! She is patiently awaiting outside time when more progress is made! Thank you, Cats on Broadway, Dr. Jenny Ault and her team!
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June 2024 by Emily Kiihnl
Super sweet people, cat whisperers for sure!
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May 2024 by Mr. D.
Pretty busy. Appointment wasn't at set time. Happy overall though.
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April 2024 by Chris Poloynis
Dr Jenny during my first contact was hands on and shows extreme empathy for my 20 yr old Cat. So very appreciated
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March 2024 by First Last
Used to be good. But aren't anymore.
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February 2024 by Steve Bilyeu
Great place and great people that really care for your cats.
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February 2024 by Dave Kubler
Brought my girl here for a nail cut in 2022. Came out , they told me they cut her quick.. my girl was really upset.. and it's also possible she got held too tightly as she seemed sore. When I called, I was upset and said I would likely not come back and leave a review. I wound up deciding to not leave a review. My girl has had nail cuts before , and after the experience here with much more positive results. I just got back to Missoula and thought I would try them again, only to be put on hold with the aforementioned office manager (has other negative reviews) came on to basically remind me of what I said, then denied they ever did anything wrong since they "love kitties". And she wants to be sure I don't react that way again . She seemed incapable of understanding that I was rightfully upset. Never refused service, just kept on about what I had said.. then complained I didn't let her speak. Yet. She had nothing of matter to say.. except repeating herself about not wanting me to always complain. She also said me not leaving a review back then doesn't matter.. apparently they don't care if someone leaves a good or bad review.Well..Here's a bad one. Terrible office manager. Probably should have politely just said they weren't going to provide service rather then admonishing me.I never cursed or sweared.. and my voice probably got louder as she kept complaining to me about how SHE was treated. Lol.
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February 2024 by Jeanette C.
This business is not deserving of any stars. Office manager is loud, rude, condescending, phoney...most unpleasant and very unprofessional. Dr Jenny would be doing herself and her clients a huge favor by getting rid of her.
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January 2024 by Jeanette Copeland
DO NOT TAKE YOUR KITTIES HERE!Have been taking my cats here for many years, thought Dr Jenny was a decent vet but have always had issues with her office manager who has ALWAYS been loud, rude, condescending and lacks compassion with stressed pet owners. My cat, Ebony was very sick, not eating, losing weight, lethargic. Dr Jenny sent us home with Metacam(aspirin-like), saying it was most likely resorptive teeth bothering her. After a week of no improvement, she took blood, had a pathologist read it. Dr Jenny said she needed another blood sample to send for a better reading that needed to be sent to a lab in Tennessee! This lab was closed for over a week due to weather. Dr J did not have a backup plan for another lab so another week was wasted, meanwhile Ebony is worsening. At this point I became proactive, looking up other labs, calling other local vets. When I told office mgr this she became very upset, "fired" me, at which point I called her a *itch, she called me a *itch and told me I probably didn't like her because she is "black"! In other words, a racist! At this point I called another vet, Four Paws, who said they could see Ebony at 2:30 same day, would get records from Cats on Broadway. Shortly after, Four Paws contacted me to cancel the apptment upon hearing from Cats on Broadway! Managed to take Ebony into Pet Emergency Center who did everything that needed to be done. They were appalled that these two vets, Cats on Broadway and Four Paws, treated me so poorly while my kitty was near death. In closing, I might mention that Cats on Broadway, being the only cat-only vet around, does not have more, better technology, equipment to do a better job.Added note: Did not "scream" at anyone. Lie! Called office mgr. a *itch AFTER she "fired" me at which point she called me a *itch. Most unprofessional. Dr Jenny will continue losing customers because of her.
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January 2024 by Dani Price
The staff is awesome and Dr Jenny is the best. They clearly care about the welfare of our cat and it shows in their work!
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January 2024 by Javier Pérez Alvaro
Excellent service, as always. Friendly and helpful staff, great doctors. I recommend Cats on Broadway to everyone I know with pets. Thank you!
