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June 2023
One week before a cross country move they cancelled my reservation without so much as a courtesy call. Customer service offered me $250 as recompense. The cancellation set me back $8,000 because I had to rent somewhere else at emergency rates and change my plane tickets.
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October 2022
Customer service was top notch very helpful awesome experience with them if I ever need to move again I will most definitely be giving these guys a call
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May 2022
Probably the worst customer service I have ever experienced. Don't ever ask for anything once the rental is out... Given this is Montana, I expected some level of local service...
