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January 2024 by Jason Thompson
Like other 1 star reviews indicate; don't expect this place to actually honor any warranty. I brought in a battery that was just a few days past 2 years old. The battery has a 3 year warranty; almost a year left. But they won't honor the warranty. Little child working at the counter took my battery & said he wouldn't want to try & charge it, because it was obviously frozen & the sides were bulging out.He said he'd have wait for the manager to come back, then he'd call me. Apparently employees can't do anything without a manager holding their hand. The child called me back after a few hours of waiting. Said the manager decided they weren't going to honor the warranty, or do anything about about it. So I went & got the battery back.I'll definitely be contacting the manufacturer directly, as well as corporate. This store is a joke & the manager is an incompetent stain. My family has went there for years, but obviously won't be back there ever again.
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December 2023 by Jason T.
Like other 1 star reviews indicate; don't expect this place to actually honor any warranty. I brought in a battery that was just a few days past 2 years old. The battery has a 3 year warranty; almost a year left. But they won't honor the warranty. Little child working at the counter took my battery & said he wouldn't want to try & charge it, because it was obviously frozen & the sides were bulging out. He said he'd have wait for the manager to come back, then he'd call me. Apparently employees can't do anything without a manager holding their hand. The child called me back after a few hours of waiting. Said the manager decided they weren't going to honor the warranty, or do anything about about it. So I went & got the battery back. I'll definitely be contacting the manufacturer directly, as well as corporate. This store is a joke & the manager is an incompetent stain. My family has went there for years, but obviously won't be back there ever again. This is a review for Missoula, MT store. Not sure why the review says I'm located on San Francisco, CA.
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December 2023 by dotdash dee
My car battery died a slow and lingering death. I went in with the warranty only a month from expiring and the manager without hesitation told his staff to hook me up with a new battery. Thanks so much!
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October 2023 by Sue Toth
Fast service. Invoice well explained prior to service. No problems.
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September 2023 by Mark Adams
The folks at the Missoula, Montana store were a pleasure to work with. I highly recommend them for any of your batteries needs
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July 2023 by Eric Greb
I received great customer service. Employee was helpful and professional.
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July 2023 by Stephanie Ford-Sanders
This is the store that I will continue to give my business to. They always deliver/fix as promised. Prices are always fair and reasonable. Today I brought in my iPhone that was broken and 1 hour later fixed and ready to go! Thanks guys.
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July 2023 by One World Ham Radio
Staff are always helpful and fix issues on a spot. Will definitely use your services again in the future.
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May 2023 by Me Too
Excellent customer service with competitive pricing...
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April 2023 by Larkin Lane
I can’t be more enthusiastic about their service and deals!!!!
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March 2023 by Chris Langel
Great store. Knowledgeable and friendly. If it’s a battery for my phone or smoke detectors, they have it all.
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February 2023 by David Abramavage
Recently when I went to purchase a battery at Batteries +... (2 actually, with charger), for my microscope, my total purchase was $50.Although it was pricey, I needed it.For only that reason I drove from my home in Alberton, some 30+ miles one way, to make this purchase. Upon returning home, I find that the batteries were slightly longer than the original...so, i went to return the batteries a day or 2 later when I had a chance, presented the wrong size batteries back to the clerk who sold them to me...only returned a portion of my puchase cost. Two round trips into this fiasco now, I still dont have the right battery, as well as considerable costs involved. For 20 years I've been going to Batteries Plus, and never had an issue, now this...
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December 2022 by Dave O
Easiest battery pickup of my life. They even helped carry them to my car.
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November 2022 by Todd Ferris (Tbird)
Great experience, excellent value, awesome customer service, highly recommend doing business with these folks. My go to batteries guys for over 10 years - thanks guys!
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September 2022 by Traci Townsend
These folks are really worth their weight in platinum!! Fast, competitively priced and very nice. I really appreciate them taking the time to take care of my needs. Tens! Tens! Tens across the board!!