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February 2024 by Wade Hampton
I've shopped at this store since the early 90's. It's still just as great as always.
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January 2024 by Amy S
Clean organized friendly
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January 2024 by Anita Moonen
Went to the cafe cause its close to my work place and needed to pick up an online order. A guy told me id be helped shortly and this lady came out, no smile, and just stared at me not saying anything. When i recieved my sandwich half of the top was burnt. Wont return to the cafe but love Barnes and Noble!
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January 2024 by S D
Went in at 8pm on a Friday after Costco shopping. Not one person helped me on the floor, but also didn’t see anyone working. After 15 minutes of looking I gave up and went to the cashiers, the cashier was huddled over the desk on her cell phone. She didn’t put it away even after seeing me approach her until I asked her for help on finding a few books. The store didn’t have any of the 3 I had asked for. “Order only” “sold out” “never heard of it.” She was obviously sick as well, now I’m sick. Caught whatever stuffy nose cold she had. I won’t be returning & will order off Amazon instead.
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January 2024 by Larry R Plant
Beautiful Book Store!! Thanks for carrying my little story book, BirdFoodforLife.world
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January 2024 by Dick Fichtler
Absolutely the worst online customer service possible!! I ordered a magazine subscription for my wife and they were zero help when it didn’t arrive. Basically blew me off! I’ll never make the mistake of doing business with them again!!!
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January 2024 by Jackie Crandall
Your web site is impossible to navigate. I have tried to place an order three times and to have it sent as a gift but to no avail.
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January 2024 by Brandon Cornish
I went to Barnes and Nobles and found that the staff here are very rude and don’t have respect for much people and when they helped me find a book they didn’t even talk to me they just gave me the book and walked away and didn’t say anything back when I said thank you honestly don’t go to this bookstore very disrespectful workers here
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December 2023 by Amy Whitney
We were in today and Meghan (receiving manager) was AMAZING! My kid and I were scouring the shelves looking for this book. We searched high and low in the horror & mystery/thriller sections and couldn't find it anywhere but it said it was in stock online. We went over and asked Meghan for help pointing us in the right direction and she not only pointed us in the right direction but went over and helped search the shelves. She ended up hunting down the only copy left hidden away in a special section of Young Adult that seemed geared towards books turned into movies (Hunger Games and the like) so we NEVER would've found it without her. Then she made some amazing recommendations for my kiddo based off this book and convinced my reluctant reader to go home with THREE more books. Fantastic!! Super appreciate that she took so much time to help us out while they were so busy with the holiday rush ❤️
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December 2023 by Bluqwell P
Aaron was so great helping us find books! Love this spot and love Aaron!!
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December 2023 by Grier Rouse
Always littered. Very worn out. Very nice people working here though.
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December 2023 by Liam Anderson
As long as you don’t get the “manager” with the dead pan face and short brown hair you should be fine. She’s rude, never once smiled or was kind, and when I asked for help finding a book (there was no one else at customer service besides me, though the store was busy and I saw other employees being extremely helpful) she just grumbled, glared and pointed at the section. I couldn’t find it and decided to not ever bother trying to get help again I just went to amazon. Decided to just browse and their phones kept ringing. I watched other employees answer but she just stood there on her own phone not bothering to help. Found out she’s a manager from another employee. When I went to go check out there was a bit of a line, an employee called for help to help keep the line moving. This “manager” came out saw the line, and instead of helping, called another employee and just stood there watching the line. The two stars come from the cafe. Girl with black and red hair makes a good coffee.
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December 2023 by Tim
Our cashier (Mackey) was very helpful. She was also a delight to be around.
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October 2023 by Sheryl Geyer
Love the smell of new books. This is a great store. I love to sit down with a good book and lazy the day away.Great selection here. Plus if they don't have a book u want they will order it
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September 2023 by Amelia Mccrea
Literally love this store! Staff are friendly! Always clean. And I think their coffee shop makes the best drinks!