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“The service department guys got me right in for my pre-paid oil change. My only concern was that I didn't receive any written confirmation upon completion of my oil change. Apparently, there was computer hackers that took many of the Dodge dealerships computer software out, so customers didn't receive an account of what work was done on their vehicles.
My oil change was done on Wednesday,
July 17th, 2024 at the Missoula Dodge Dealership.
Denny Wright
722 State Street, Hamilton, Mt. 59840”
“The service I received from Ricks Auto body shop was professional, helpful, and they were upfront about the process and timeline. They all communicated throughout the repair and made everything stress free. Between phone calls, text messages and email. My car looks better than before. I have already recommend friends to Ricks. Thank you!”
“While unable to provide assistance with my road tripping transmission problems because of occupied work bays, the gentleman with the handle bar mustache offered worthwhile advice and even offered spare parts if I narrowed my issue down. Friendly and willing to give advice shows a lot about their customer service”
“This is the first time I've had to use a body shop in long time. They were so helpful dealing with the insurance. Their communication was fantastic and the quality of the repairs was outstanding. And I got my car back earlier than expected!”
“I had the best experience with this company. I came in from Idaho and was getting a windshield replaced when they noticed my muffler was cracked and broken. I called Muffler Bandit and told them I was in town for today only and to see if they can squeeze me in. They got me in and out in an hour!! The owner was fun to talk too! The reason I choose this place is because my dog's name is Bandit plus, they had excellent reviews!! I would highly recommend them!!”
“Chose this place for an insurance claim. Didn't pay a penny, but I definitely would of if they asked. They went above and beyond to make sure my door was repaired and even went to the lengths of redoing my Chrome-Delete that I did myself last year. I was pleasantly surprised. Will definitely choose these guys for anymore repairs or touch ups that I need done.”
“Nathan was super helpful! I emailed some pictures and descriptions of parts I was looking for. They pulled them for me, and had them ready for pickup. I was having a tough time finding these parts online. Spaulding is a great option, and quite affordable.”
“We’ve taken a couple vehicles to T and C and have always had a great experience. We just recently needed repairs after being rear ended and, as always, Ray took great care of us. He makes the entire process easy and we were able to get back on the road in no time!”
“We are just visiting Missoula and had a rock chip we didn’t want to get worse, we stopped in to see if they could help. Best Customer Service! They were fast and greatly priced.”
“Amazing customer service. Very knowledgeable and won’t stop till the job is perfect. I won’t take my vehicle anywhere but J and K customs after such a positive experience.”
“These folks are doing great work and are a welcome addition to our community. Elijah and his team truly went above a beyond in taking on a complicated repair of some botched earlier work that left my hood dangerously flopping about. Gave a reasonable estimate, stuck with it, and gave my truck back to me cleaned up, all fixed, in record time just before the Thanksgiving holiday. Recommending them to anyone I know in need body work here in Missoula.”
“Buying a car is one of my least favorite activities but I need to say working with Hunter and the folks at VW of Missoula was an absolute pleasure. They just tell you the facts and let you decide, no pressure just good guidance.
Thanks to Hunter, Josh and the whole gang!”
“I brought my vehicle into Southside with a broken sunroof that a few other shops in town were afraid to touch. Steve and his crew repaired it perfectly at a very fair price. I will definitely come back and choose Southside for any future issues I have. I strongly recommend them for their professionalism and quality work.”
“I hope to not need their service again, but if I ever need body work done I will for sure be using Action Auto. Customer service and the work done by the technicians was great!”
“I don't trust most mechanics, but the guys at this shop are some of the few I do trust. Obviously they're knowledgeable, but they're also honest and priced fairly. I'd recommend them to anyone in the area.”
“I had something related to the age of the car cause a problem with the coolant system. I was leaking coolant and I didn't know where it was coming from because I had already replaced most of the coolant system 8 months prior. I went in to find out how much a diagnosis would cost. Within 5 minutes two technicians had already taken my car around and pulled it into the building to inspect it. I was not given good news about my car but, they were very honest. Sadly my timing cover is corroded and it is a very expensive fix. They did not recommend that I put money into the car for the repairs, due to its age and miles. They did not charge me for the diagnosis and they wished me luck in finding a car that would work better for my family. I won't take my cars anywhere else now, not only because of the quality work they have previously done on my car but, because they chose to be honest.”
9AM - 5PM
3201 W Broadway St, Missoula
Auto Parts
“Had a bad experience but corporate reached out in order to make it right and apologize on behalf of the employee. Thank you for reaching out and making things right !”
“Merle helped me over the phone. Never in my life have I ordered parts to retrofit a homemade trailer with oddball redneck engineering, including bearings, axle, all hardware, wheels and tires, and had everything needed and CORRECT the first time. Merle is some kind of trailer genius, thank you!”
“Sean and his staff did a great job. Thought I was going to have to get rid of my vehicle but Sean and his staff brought it back to life very easy to deal with very good price and I am so happy that I went there. Vehicle looks great runs great just like nothing ever happened”
“Gerald was very helpful with finding my family and I a truck that met our needs. He gave me ample information and was very friendly. Plus I appreciated the chill, no-pressure atmosphere.”
“Managed by a fine bunch. If you have questions, they have answers. Doesn't seem like they have time for BS. They just want to turn out honest jobs for their due payment. I wouldn't worry about unnecessary Mark ups, or ghost jobs taking place here.”
“Had to have an axle looked at on our camper due to a tire wearing incorrectly. What a wealth of knowledge the tech had and we are so grateful for all his insight and information. Thank you!”
“My "check engine" light came on, so I needed to borrow a code reader. I had never used one before, but the staff were very helpful and friendly when explaining how to use it.”
“Used service based on recommendation from Lolo Xpress. Driver was quick and polite. He went above and beyond to ensure my vehicle made it to the shop safely. Would definitely use them again.”
“I was sent here to pick up a load of old batteries for recycling. I called ahead and was told to park the truck and trailer on the street in front of the store. As soon as I pulled up a forklift driver saw me and directed me to where she wanted me. Three employees immediately came out and started loading my trailer. They were friendly, efficient, and fast. One of the easiest shippers I've ever been to. The load was heavy but they knew exactly how to load the trailer to legal weight. I would definitely pick up a load from them again.”
“Whole crew at this location, Ian & others, is awesome - helpful, kind, & they know their stuff. They got me out of a jam, helped me to diagnosis and swap parts, and fixed a computer of their’s that wasn’t working to make sure the issue wasn’t on my end. Above and beyond!”
“Purchased my first vehicle here this month and I can definitely recommend. Great sales team. Very relaxed atmosphere. They provided lots of great information and allowed us time to consider the vehicle and the purchase options without pressuring us or making us feel uncomfortable in any way. They took the time to address some minor issues on the car as it was a used vehicle, and then did a great job getting it cleaned up and ready for us. Overall, one of the best car buying experiences I have had in Missoula, I will definitely shop here again!”
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“Great people tomwork with, Jake Gascon (salesman) and Mark Kinyon in service helped and answered all my questions on the vehicle I bought. Never felt pressured or rushed. Best experience buying a vehicle and will go there again in the future.”