Aaron's is a trusted business known for its consistent and transparent service. Customers appreciate that the prices are clear from the start and remain the same throughout the rental period. Payments are manageable, and the staff is friendly, kind, and professional. They are quick to address any issues, often resolving problems on the same day. The staff, especially a manager named David, is highly praised for being sensible, understanding, and providing excellent customer service. Many customers describe David as a kind and caring person who treats clients like family and is willing to work with them during difficult times, such as being late on payments due to personal emergencies. In contrast, some other rental centers are criticized for changing prices unexpectedly and attempting to scam customers, highlighting Aaron's as a better choice for a trustworthy rental experience. Overall, Aaron's is recommended for its reliable service, friendly staff, and willingness to accommodate customers' needs.
I’ve been buying from Aaron’s for nearly 12 yrs & they are so easy to deal with!
December 2023
David Lampi, GM, is the best. He is sensible and has the Montana customer service. Class act of a person. Highly recommend to talk with David to work on your furnishing needs and financial situation.
June 2022
Excellent customer service. The workers are extremely helpful.
