-
August 2024 by Kim Weston
We pulled in with steam pouring from under the hood thinking we were stuck hours away from our destination late on a Sunday with a horse in tow and an unhappy cat!. Will deserves more than 5 stars! He was friendly and helpful (even though we weren’t, we were a bit panicked and stressed ?). He helped us get the car cooled down, showed us what fluids and things to check, offered us water for the animals, got the radiator filled up, gave us advice on what to do if we overheated again and got us back on the road as quickly as possible. We are so grateful, if you ever break down we suggest this auto zone. Will will do what he can to have your back!
-
August 2024 by Mimi Benfield
I'd give more stars if I could! I stopped by because a warning light I didn't recognize kept popping up. Will T immediately went into research mode & identified the problem. My battery was very low so he not only recommended & explained my options but also installed it!
What a gem! Great experience!
-
August 2024 by Trey Greenough
Had a great experience getting new headlights put in my van and Will helped me through it the whole time and replaced them for me while teaching me how, it really meant a lot and he was very kind and did a great job. Thank you.
-
July 2024 by Christina Walter
Amber Alfred staff here at store was fantastic!!! We had a bad suffer smell coming from batteries..long story short!!!! This lil miss was a life saver!!! Had to replace both batteries in the Ford..she was on it!!! Thank you girl!!!! Amber ..every AutoZone should have staff like you....
-
July 2024 by Kellee Oge
Just had the best experience and it made my day! I had one of the employees (didn't catch his name but has his fingers were tattooed with the letters for LOVE). He was so awesome and helpful. He helped me with a fuse for my car that has been driving me nuts. Thanks again AUTOZONE for having great employees that are knowledgeable and provide fantastic service!!!
-
December 2023 by Scott Wilks
Always have a good experience when I'm going to Autozone in Laurel..they have a good crew and Heidi is the manager of the Laurel store and she always goes the extra mile to help get the part I need with a wonderful attitude..
-
November 2023 by Marty Thorpe
The Laurel branch anutozone is a piss poor store!!!! One autozone sells you parts under warranty and the laurel store tells you they’re not under warranty when you return the old parts! Basically screwed out of $400.00!!!!!!!!I’ve done business over the past 20+ years with them however, never again!!!What a Joke!!! I will share with everyone I speak to go elsewhere where a customer is treated like one! Thank you Miss Zimmerman, store manager!
-
November 2023 by JASON BRUCE
Very helpful and fast service
-
October 2023 by Tina Munguia
They are helpful in Laurel
-
October 2023 by Bou Mark
Jazzy. Wow. Went above good sevice to solve my trailer hub stud issue. You sought out consultation, understood the issue and found a solution. Thanks a million. I will be back to your store as my new go to place.
-
August 2023 by jim collins
Staff was awesome ?
-
August 2023 by Greg R
The manager here went absolutely above and beyond. Jazzy you saved me big time. You are well deserved of being a manager, and resolved an issue, extremely quick and with ease for me. Thank you again.
-
June 2023 by Ron Tinnin
Help me with the wiring on trailer and motorhome today. They were great, thanks for getting me back on the road.
-
May 2023 by Dave Abbottt
Didn't have the right keyswitch ,From 2 hrs outBooooo
-
April 2023 by Justin Reitwiesner
Came in for a few supplies and had a wonderful experience. Heidi was an amazing help and made me feel welcomed.