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March 2024 by Madeline Schlegel
I was in here trying to get help with an item I had paid full price for but was supposed to be half off. The general manager Cassandra I believe her name was, was extremely rude and unprofessional. She was literally shaking with rage the moment I approached her with my receipt and charged across the store with me to find the sign. Aside from the sign being in front of the product in question she seemed committed to proving me wrong whether or not I was. She looked disheveled, smelled hungover and was extremely rude. I left feeling overwhelmed and upset and it was too bad there wasn’t a level headed manager I could speak to since she was apparently the GM.
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March 2024 by Laurie Cullen
Very helpful staff, they were determined to find what I was looking for. A lot of products were empty at the time, but worth the purchase there for exchange or returns.
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March 2024 by Candace Applebee
They were helpful but a little pricey definitely have any kind of makeup!!!
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March 2024 by Abigail Wade
I had Mikayla help me! I’m not much for wearing makeup and she was super helpful with helping me for what I needed!
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February 2024 by Molly Burt
Great selection, kind and helpful staff.
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December 2023 by Adina Rutherford
My daughter and I were in the store looking for texture spray. The cans in front had no lids on them so we assumed those were the testers. One of the employees left her gossip circle with the other employees to rush over and tell us we aren't allowed to test the product. (No sign around stating no testing) she didn't offer assistance just chewed on us for awhile. We continued shopping the employees just stand in circles and whisper and sneer at you. Not a pleasant shopping experience I will buy my products elsewhere.
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November 2023 by Sue Treadwell
I went in and asked for a specific product. I was told by the girl that she's been there several years they've never carried it. I told her I bought it there just a few months ago. I found it online and showed her the photo.... then she was able to show me where it was. A big pet peeve of mine is an employee not knowing their products and telling me they "don't carry that" when they actually do.
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November 2023 by Jan Cusick
I was in the Kalispell store a few weeks ago, needing some help with make-up. Debbie Hult helped me and was very knowledgeable, engaging, and delightful to work with - Great Job, Debbie!!
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November 2023 by Chris Chambers
Customer service. GET SOME.
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October 2023 by Lydia Cunningham
I have been shopping here for years and I went to exchange a concealer I bought online that was the wrong shade. Went to exchange In store and the worker said since I used coupons I have to pay the difference. I just want the same thing different shade. I've never experienced that and lack of help left me upset and I will go somewhere else and buy the product for full price! I hope these employees learn the difference between exchange and return.
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October 2023 by Susan Matson
I was just in this store and was helped by a wonderful woman, Natalie McMillan. She knew everything about everything and helped me find everything I needed. I will make sure I am helped by Natalie again.Thank you Natalie!!
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August 2023 by Brittany Lucas
Samantha and Anna are very helpful and kind! I'll go back always. The staff is helpful and I can always find what I need. Thank you
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July 2023 by Andrew Faber
Clean well stocked store. My only complaint is staff is not outgoing to help out. Felt like an episode of Mean girls. Stuck up and entitled.
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June 2023 by Chantelle McDuffie
Always my go-to beauty supply place as apparently I am a platinum member (I say apparently because I had to ask what level I was). In all other aspects, they are trained very well otherwise but, in my opinion, need to acknowledge and thank the customers for their status.I have discovered that when I purchase Clinique products though about 1/3 of them are expired prior to my purchase. There is an app to check the expiration on them, and I have made it a habit to check prior to purchasing the product.
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May 2023 by Rillia Harvey
My sisters and I had a great experience with Natalie from Clinique counter. She was very helpful, and answered all of our questions.