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December 2023 by James Mileur
Wow! Used to be in this store, pre-covid crazy and got great service and product. Back in town this month for a bit, helping a friend and Jen made my years old, 5-gal, bottom of the barrel paint scrap into a new 1/2 gal resource, with mesh strainer cloth, new can, use of the deep sink & apron, and a second re-mix by Kera. Great service! Thx. And FREE KURIG COFFEE ?
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July 2023 by Allen Reidhead
Quick and friendly staff and quality products.
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March 2022 by Charles Sunderlin
We worked with Rich Bassett, Sales Associate at Sherwin-Williams Paint Store on 1st Ave in Kalispell Montana to stain our wood samples of Knotty Alder with 6 different stains that we chose from. Rich was extremely knowledgeable about all the products in the store and he has a distinct eye for colors. He said he would have the samples done in two days, but he finished them in one day! Now we are able to give the stain sample we have chosen to our contractor who will contact the painter to purchase the Sherwin-Williams stain for our doors for our new house. Ask for Rich, he is a professional and he loves his job. He made our day with a smile.
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February 2022 by Paula Meckley
Great sales people and customer service!
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September 2021 by Matt Evans
I called ahead yesterday and already had my paint ready to go upon arrival. Unfortunately, the manager Matt and the two ladies working failed to even acknowledge my existence for a good 10 minutes. Granted, one was working on a fairly large commercial order and the FEMALE HAD TO TAKE ALL THE PAINT TO THE TRUCK while the two men buying it in their 20s watched (another story). I made Keurig and patiently waited and nobody looked at me or even greeted me until all the other order was complete. Also, they are out of A LOT of inventory and are short staffed and closed on Sundays due to staff shortage.Greet a customer when they walk in guys!
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September 2021 by Sharon Lamb
Very helpful. Even in the paint shortage.
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August 2021 by Porki Harris
Knowledgeable staff, friendly service & the very best paint.
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June 2021 by Mary Arnot
Amazing customer service. Best store in Montana!
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May 2021 by Connie Peters
Although we had technical issues with the sprayer we rented, both TJ and Kenzie were AMAZING with their knowledge of the equipment and customer service skills! Valuable employees!
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April 2021 by Teri Hanson
Efficient and helpful!
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March 2021 by Soulful Eternal
Horrible customer service. Ordered 20 Gallons of a product, just under a 1k purchase. Required to speak with the Manager Matt Stone for lack of follow up With inconsistent, rude and unreliable communication by staff, ultimately required to get the District manager involved. If your idea of customer service is to babysit grown adults, tolerate incompetence where information is contradictory or withheld with a good dose of millennial “attitude “ then this is the place for you. If you seek competence with professionalism, look elsewhere.
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March 2021 by Ashley Gonzales
Staff was very helpful in choosing a color and helping me pick the right paint
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February 2021 by Spring Gibbs
Great service!
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October 2020 by Julie Bales
People there are very helpful
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September 2020 by Alex Roberts
Not helpful. Columbia Falls is the one to go to.
