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September 2023 by Tahnee Langford (Lean Green Mama Machine)
I had a bad experience at this old navy. We got jeans for my son and he tried them on at home and wore them for a few hours before discovering they had a big rip in the leg. Of course he had been outside so I figured I better wash them. Then they wouldn’t take them back. They said I can’t prove I didn’t rip them. Even though I said they can’t resell ripped jeans they won’t take them back. They said I should’ve brought them in dirty. I won’t be coming back to this store, I’ll be sticking to online where you don’t have your integrity questioned.
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September 2023 by Carrie Newby
The cashier asked me for my email address. I asked if I would get a discount . She said Yes. She rang up my purchase and did not give me a discount, she said it would be the next time that I come there. I told her to remove my email. She said that she could not and told me when I start getting emails I would have to unsubscribe. She lied to me to get my email.
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August 2023 by Vicki Zable
The men's section has a better assortment of clothing and maintained. The ladies department looked as though the buyers were cleaning out their storeroom. Poorly merchandised.
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June 2023 by Rosally Ray
This store was great but they must have gotten new management because all the employees seem stressed and upset. I came in and need help finding something and a lady named Danielle helped me but she was super short and kinda rude towards me. She acted as if she was annoyed that I need help. I even saw her get snappy with the employees. Not professional at all. Would give a 0/5 stars if I could.
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January 2023 by Holly McMullen
So much style. Friendly staff. Clean store.
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January 2023 by Angela Harris
Very nice clean staff was friendly
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December 2022 by Mary Lee Lawler
Service and help was fantastic. I'll go back often.
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November 2022 by Tina Hairdressermt71
Great found some Jean's n shirts. For both me n my daughter
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October 2022 by Elaine Counts
Good prices and easy exchange.
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September 2022 by Liz Cratty
Not allot of options, kind of spendy. Prefer to shop online. Staff was very friendly though.
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July 2022 by A. Non
Management is horrible here. Typical Kalispell… zero professionalism.Also, the prices are wayyyyy better online.
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June 2022 by Carrie Pichler
Have not been to Old Navy in years but thought I'd check it out while on the hunt for some spring outfits. I was actually quite shocked at the poor quality of the clothing vs. the price. For $40+, I would much rather have a pair of Levi's. The clothing that I tried on fit weird and also had some pretty crummy seams and stitching. Material on more than one item felt almost Walmart quality.
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June 2022 by Sarah Orms
I was pretty disappointed when I went here, it was our first time going and my youngest found stuff that fit but my oldest found nothing because everything is way to big, she had to get a kids size when she is 15. I gave it a two star because it had some cute stuff except not everybody is a size 24.
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June 2022 by Deanne Linn
Very nice staff. Lots of choices in clothing and sizes.
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April 2022 by beth lamkin
Nice sales..glad this store was here...thanks
