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October 2023 by Audrey Benko
I had a wonderful experience with everyone at Mimi’s! I live out of state and was visiting my parents and wanted to be able to try on dresses with my mom. My first appointment went great and everyone was so nice and helpful! Plus they had a great selection of wedding dresses and the store itself is beautiful. I didn’t think I would need to try on any of my favorite dresses I had picked, but I was wrong. Before I left town, they were able to squeeze me in last minute to try some dresses on again so I could then make a final decision. Highly recommend to go if you’re in the area looking for a wedding dress!
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October 2023 by Kayla K
I had a great experience thanks to skyler when it comes to finding my wedding dress and a dress for my maide of honor, but everything else was terrible. They lost my order for the groom and grooms men's suits. Had the wrong name for the groom. Lost my brides man's measurements. The suits we rented didn't get here till 2 days before the wedding. When we went to return them they tried to say we didn't give them one of the pants and wanted $60 to pay for them. I wish I got the suit from khols it would have been a lot less stressful. If you buy from them they are great, but if you rent they are terrible.
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September 2023 by Mariah Allen
Horrible customer service! Couldn’t be bothered to help us or greet us. My daughter was so excited to look for her first homecoming dress and that was the most uncomfortable and awkward experience walking into a store to be treated like you’re an inconvenience. If I owned that store those employees would be fired.
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August 2023 by Ashley Mock
This was an awful experience. 3 of 5 dresses in our bridal party had wrong sizes, 2 that they measured IN HOUSE, and mine was 6 sizes too big. There was body shaming and a “go on a diet” comment for a bridesmaid because her dress was too small. It was absolutely shameful. Brides deserve quality service and help through the whole process. Very little was said other than blaming us for the issues. The unprofessional behavior was horrid and I feel so sorry for any bride who goes in expecting a great experience. We paid $250 for the dresses and now 3 of us have to pay for a seamstress to fix dresses we couldn’t fit to begin with! Save your time and money! AVOID!
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August 2023 by Mikayla Wilson
The tuxedos were the only thing at my wedding I wish I could go back and change. Firstly, they were extremely late with the delivery, causing unnecessary stress and anxiety right before the event. Secondly, the staff was incredibly rude and unprofessional, showing no regard for customer service.To add insult to injury, the tuxedos they provided did not fit properly, which ruined the entire look for the occasion.Overall, the lack of punctuality, disrespectful behavior, and failure to provide well-fitting tuxedos made my experience highly disappointing and frustrating. Save yourself the headache and look elsewhere for your formal wear needs.
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July 2023 by Sosah
I’ll try to keep it short because I’d write a book about my experiences. Had a small wedding 2 groomsman both suits fit completely wrong, one extremely baggy the others pants were 8 inches short in length plus shoes to small. My shirt was way way too short so Mimi’s rush ordered a new one just before my wedding. They ordered the wrong color….I walked out with a shirt 2 days before my wedding that didn’t fit, and was told to try men’s warehouse in Missoula! As if I didn’t have enough stress. My wife had got her dress from Mimi’s so I needed a specific shirt to match. Luckily a bridal shop in Bozeman took care of us guys. My wife’s veil wasn’t even in her dress bag. I understand mistakes happen but when it’s a mistake for everything we purchased it extremely frustrating. No remorse from the owner or no offers to make things right. AVOID.
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July 2023 by Shanelle Shirey
June is AMAZING--she is one of the owners of the wonderful shop but does not work there often. I was VERY fortunate to have had her service. I had 5 girlfriends of mine, my mom and future mother in law with me during the experience. June made us all feel so welcome and at home... she's a wonderful host for a large crowd, but also bride focused.The shop has many dresses to choose from and allowed for us to take our time and enjoy ourselves. As I was trying on dresses June made me feel comfortable, and beautiful. Every dress she helped shape it to my body, fluffed my train (literally on her hands and knees) and took her time to make me feel special when I showed them to my ladies!I went to another bridal shop in Missoula after finding my dream dress as Mimi's (just to be sure). Every dress I tried on in Missoula I was looking for pieces of the dresses I found at Mimi's. I ended up getting the dress at Mimi's and would HIGHLY recommend this bridal shop to any bride to be. My heart is still bursting with the joy and ease of finding my wedding dress.
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May 2023 by Jennifer Gre
Found the perfect dress on my third try. Wasnt even wanting a wedding dress but ended up walking away with the most beautiful dress.
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February 2023 by brad brewton
Rented a suit for the double the price of men's wear house. They measured me previously and when I got the suit the jacket shirt and shoes did not fit correctly. The day before the wedding I went to puck up try on and the suit was still not available yet... etd. The suit was finally available a few hours before the wedding. The day of! The shirt collar was pinned down and not compatible with the fake tie. Something mimis should have noticed when the bride picked these outfits. They measured me (I've been the same size for the last 10 years) it should have been at least close to my size not 2 times too big in the pants and 2 sizes too small for the shirt and jacket. Anyway go someplace else for a good fit, dependabilty, availability and a decent price.
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December 2022 by Tatyana Schenderline
My best friend set up an appointment at Mimi's for me to look at and try on dresses just to try and figure out what styles and fabrics I liked. Neither of us expected to find anything I liked let alone THE dress. The very last dress I tried on put us both on the edge of tears (we fought pretty hard not to cry in the shop haha). The employee who helped us was Sky. She was absolutely incredible. She was so sweet and understanding and very patient and professional but she also had a lot of great ideas as well and she was definitely funny haha she definitely helped make the experience very fun despite my being awkward and nervous (I am not the type to wear dresses or skirts often so I was definitely out of my comfort zone! But it was completely worth it)The dress I had found wasn't something I had ever imagined myself in before but when I stepped in front of their giant mirror I just knew. "This is the one. This is it." It just felt and looked so right. I am so glad we went and very thankful my friend set up the appointment for us otherwise we would still be searching for the perfect dress. Thank you so much to Mimi's and Sky! I can't wait to see my fiances reaction when he sees me on our special day. I am very excited to be able to wear that dress again
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October 2022 by Lexi 97
Mimi's is a wonderful bridal shop. The atmosphere is great. And everyone is so knowledgeable. Especially Skyler! She is great. She knows all the right questions to ask. Gives all the information before you even think to ask for it. Really a five star experience for everyone involved.
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August 2022 by Caden Michnal
very disappointed! They don’t know how to measure and they have terrible communication skills as a business. As a groom to my wedding, I had all of my groomsmen get measured and rent suits through Them. Before they were measured, I gave Mimi’s instructions over the phone as to what outfits they would need. They said they had it saved and in their system, but when I went into the store with the groomsmen for them to get measured I had to tell them again what it was because they lost their notes of what design and color that was needed. Great start! The measuring process seemed totally fine and they insured us that all of the groomsmen would have the suits around a week before they needed to leave to the wedding. Out of the five suits my groomsmen needed, three of them didn’t even arrive until the day that all of the groomsman had to hit the road to leave town. This is also the same day that Mimi’s just so happened to be closed for business. Thankfully somebody stayed at the store that way a parent could stop by and pick up all three suits that way the groomsman wouldn’t miss the wedding rehearsal. The icing on the cake to this very stressful situation is that 3 of the 5 suits that we got from them fit terribly. Three of the groomsmen‘s jackets were 4 inches short of their wrist bone! This means I had 3 groomsman standing next to me looking like grown men wearing a child’s suit. Mimi’s communication was also so bad that they typically never order a suit unless a down deposit is made. They ordered a suit for me without me even making a single deposit down because I told them I don’t need a suit. At first glance that sounds like a kind gesture, but the reality is that they were actually that far out of the loop of things. If you want to Flip a coin on whether your groomsmen will even have a suit in time for the wedding and suits that don’t fit them, then I would strongly recommend going to Mimi‘s.
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August 2022 by Karissa Williams
I got married last week and everything turned out sooo amazing! The suits looks sooo good on all the men and they went above and beyond to make sure we had our dream day! Def recommend if you want your day to be magical✨
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August 2022 by Sky Young
The shop is very clean, the facility smells good upon walking in, and there are so many options to decide from!!
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May 2022 by Shyla Crawford
Pretty garbage experience with the staff and with our measurements. Seems that a lot of people who come here have experienced that too lol. I’m just a bridesmaid, but I’m DEFO not coming here for my wedding, nor would I recommend it. Save your money and time.Yikes, MiMi’s.