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February 2024 by Michael Righetti
Rarely can you get knowledgeable help. I did get a little direction today.
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February 2024 by Gary Barnes
Lowe's in Kalispell exceeded my expectations with its cleanliness, well-lit aisles, and overall pleasant ambiance. Despite visiting on a quiet weekday, I appreciated the lack of crowds, allowing for a more leisurely shopping experience.The standout feature of my visit was the helpfulness of the staff. When faced with a unique problem, I was promptly guided to the appropriate section and assisted in finding the necessary parts to solve it.However, my only minor drawback was the reliance on self-checkout as the sole option for exiting the store. While I appreciate the convenience of self-service in certain situations, I believe offering alternative checkout methods would enhance the overall customer experience.Nevertheless, I must commend the attendant who graciously offered assistance by scanning my items with the handheld device without any prompting from me. It's this level of proactive customer service that leaves a lasting positive impression.
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February 2024 by Ladawna
We were needing to replace our downstairs carpet and the wood floors in our kitchen. We had Lowe’s In Kalispell come out and measure We did receive a phone message that our bid was ready and we needed to make an appointment. We tried to call multiple times and could not get anyone to answer the phone. We decided to stop in the store to pick out the flooring and arrange installation. We asked Bradley in the flooring department for assistance. He looked up our measurements and then told us he couldn’t help us because the original person who had tried to contact us was not in the store. We had not even spoken to anyone else. We asked to speak to the store manager but was informed he was not available. In frustration we walked out of the store and will be taking our $20,000 flooring order to a store that is more interested in our business.
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February 2024 by Jake Borntrager
Jessica is very unhelpful. I could tell right away she didn’t wanna help me. I understand if somebody is busy an they don’t reach around but you can tell if somebody doesn’t wanna help you. I will do everything in my might an power to stay out of this store for the rest of my life. Nobody knows what’s going on a trying to order something is extremely difficult a takes a great deal of effort an skill. I would recommend people to try WBC or The Home Depot.
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February 2024 by jacob borntrager
This is the worst place ever . Do not recommend at all . We have been Trying to order cabinets online and needed more assistance so we call in and customer service put us on hold for 30 minutes and then transfers to Jessy at cabinets, and Jessy was the absolute rudest person we have ever spoken to , she did not want to help us and told us she is too busy for us . We will not ever be dealing with this store again . Again do not recommend. Jessy does not deserve to work there since she does not want to help anyone. Would love to talk to a manager here
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January 2024 by steven anderson
I bought the tester from Lowe’s few weeks ago and seem to me not working that well dang!..that product are came from China no wondering
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January 2024 by No Name
I was there yesterday, first time I ordered and went to pickup, I was in and out in less than 3 minutes. Super friendly cashier. Love Lowe's selection and professional employees.
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January 2024 by William Higgason
Staff was very helpful.
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January 2024 by Bryan Flores
This review is to highlight two associates by the name of Reggie and Tyler!!Our company, Midbar Construction does a lot of work in the valley and have been happy with the Lowes store. I wanted to take a moment and highlight a couple guys I recently interacted with at the store.I had arrived pretty early in the morning and was looking for a particular tile I needed. I don’t think there was a flooring guy on duty at the time but and the website said there was plenty of tile available but the bay was empty.I walked to the center aisle and saw a couple guys with a forklift coming down the aisle. They were obviously on a mission to finish one of their tasks but I asked if they would take a moment and drop a pallet for me. They stopped what they were doing and took the time to get me the tile and on my way!I know it wasn’t their department and I know they had other tasks assigned to them but these guys really helped me out today!! Thanks guys. I’ve attached a photo of them in action!!!
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January 2024 by Jim Dufrain
Well priced.
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January 2024 by Kristi Pulley
Great place if you like ordering and paying for items nobody can keep track of only to find them on the selves for sale. If you want to be blocked in or out of the loading bay because employees are instructed to park a semi in the way over night hours before the store closes.
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January 2024 by Cameron Welch
I can see why Lowes Kalispell has a low rating. I guess they are unaware of the amount of business I did with Lowe's last year. After being hung up on 3 times without getting to talk to a representative in home decor I had to ask for an associate. When I explained that I was hung up on 3 times he didn't even offer an apology. I will not put my Purchase history amounts on this post however I hope Lowe's reads this review and does their homework as they will not see another penny from me.
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December 2023 by Justin Dunham
Super helpful and knowledgeable bunch working here. The mood is always good amongst the staff. It's kinda therapeutic I guess, if you're into spending some time mono a mono.
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December 2023 by Jessica Beaulieu
Rebecca was wonderful to work with and so kind. At the Kalispell Lowes.
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December 2023 by Greg Dougherty
Order wasn't ready and said it hadn't shown up. Ordered from what they had in stocks and had to pick it up off the shelves myself.
