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November 2023 by RealDJKev
Collision Craft was AWESOME. Had a deer run into the rear ddoor of my Honda on Hwy 93.CC is the only Honda Certified repair shop in the area (the other in Missoula didn't call me back for 7 days).The work, the service, Mark specifically was great!Yes there is a delay and wait because the shop is very busy. BUT, they are amazing and do great work! HIGHLY recommend.
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November 2023 by Maureen Hein
My experience with Collision Craft Inc. was flawless. From obtaining the appointment for an estimate, the projected wait to begin repairs, the schedule time to repair and the final pickup, all was accurate and performed as projected. The communication of status during the wait period as well as during the repair week was impeccable. The collision repair work was beautifully completed on time and they even detailed the inside of the vehical; it looks and smells brand new. I can't recommend them enough and we are thankful to our friends who shared his experience and lead us their way. Kudos to their level of customer service, it makes all the difference. PS: all this while the auto union strike took place and they still managed to meet expectations!
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November 2023 by Jenna Kneip
Collision craft was amazing! They kept me up to date with where my car was in the process of being fixed. They were easy to work with and worked with my insurance perfectly!! My car looked and smelt brand new after they were done!!Services: Painting
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November 2023 by Jessie Cady-Kauffman
I cannot say enough good. My car looks brand new inside and out. The communication is above and beyond and the work they do is incredible. Thank you for making this as low stress as possible.Services: Painting
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November 2023 by Karli Kominsky
These guys and gals were amazing. I got updates on my vehicle throughout the process, they made working with insurance easy, and my vehicle was finished earlier than expected. Very friendly and professional staff. I would recommend Collision Craft to anyone needing repairs!Services: Painting
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October 2023 by Ann Halter
Everything was done by Mark and his team at Collision Craft to help me with this process. They coordinated with my insurance company, told me how to take the right pictures of the damage, explained what they would do to assess what needed to be fixed. The office staff is professional, efficient and courteous. Collision Craft does what it says it will do in the time they say it will be done. And on top of that, my car got detailed and I got flowers and chocolate! You can’t beat their service and the results. My car looks brand new.Service: Body & Trim
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October 2023 by Jarrod Thomas
Hands down, the single best experience I’ve ever had with auto body repairs. Not only were they extremely communicative, they were way ahead of schedule. My car looks better than new and it was gnarly on the inside AND THEY DETAILED IT! They have a forever customer in me. The folks are kind and courteous, highly professional and down to earth. And the work was perfection. I wish there was a higher rating than 5 stars. A triumph.Services: Painting
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October 2023 by Adreanna Evans
I used Collision Craft to fix my truck that got ran into. They made it look brand new again and finished my truck sooner than expected and Mark kept me updated every step of the way. I will definitely use them again and I highly recommend. I am so happy I chose them!Services: Painting
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September 2023 by Cathy Mitchell
It took 8 months to get my car in to be repaired but it was worth the wait. The repair job looks fantastic. The staff is very professional. I especially liked how they kept me informed by text on the progress of the repair. I highly recommend Collison Craft in Kalispell.
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August 2023 by CJ Busk
I just want to say that I was pleasantly surprised and completely impressed with the quality and care of my vehicle while it was being repaired! The fact that they detailed my vehicle inside and out after the work they performed completely threw me for a loop! So professional and great work! Highly, highly recommended!Service: Body & Trim
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August 2023 by Jocie Cothran
Such a great experience with Collision Craft! They were so nice and communicative! They did an amazing job and even detailed my car and left flowers and a note! Definitely recommend! Thank you so much:)
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August 2023 by Don
I took my truck to Collision Craft following a minor mishap during winter, which caused surface damage only to a door and fender on the passenger side, thankfully no injuries and Thad damage was only cosmetic and not structural. They appraised the damage and set up an appointment. During the appraisal, i saw several manufacturers certified repair facility placards in their appraisal bay, including my trucks manufacturer. I dropped my truck off on the scheduled date, and was told it would be a couple of weeks for the repair. Well, the repairs were finished earlier than expected and they detailed my truck as well!! Other that one minor trim piece being (cosmetic only) on national backorder, their work was incredible. No indication anything had ever happened!! I highly recommend their company and work. The staff was very receptive and communicated throughout the time between the appraisal and dropping off for repair. I hoping I won't ever need their services again, but if I do, I'll definitely return.Services: Painting
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August 2023 by Mark Ainslie
The staff at collision craft are outstanding. From keeping me informed about the repair status to just being nice they are awesome. Lindsay, Christy, Mark and Madison are always welcoming and understanding. The technician took special car to make sure my car was fixed correctly. AND I got it back spotless! A top notch outfit! And my Progressive insurance rep was fantastic during the whole thing too. It really is amazing how they can work together and get customers taken care of. Highly recommend.Service: Body & Trim
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August 2023 by Todd Trenkle
I am very pleased with the communication I received on the work they were doing and the work was done in very timely manner. When I picked up my 4runner it had been detailed and a flower left in the center consul for my wife with some candy. I recommend this auto shop to everyone and they have earned my business as long as I live here. Top notch business. I can’t praise enough.Services: Painting
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July 2023 by Suzy D.
Based on a friend's recommendation, I chose to use Collision Craft to repair the damage to the front end of my vehicle caused by hitting a deer. Doing my due diligence as well, I was pleased to discover the excellent reviews they had here. They truly deserve their high score. Mark was such a great guy to work with, their team worked directly with my insurance company, and their office staff kept me informed via text every step of the way. Due to the high demand in our area for body shop work, likely combined with so many people wanting to use an excellent shop like Collision Craft, I had to wait quite a long time for the repair to begin. Thankfully my car was drivable. The quality of the work Collision Craft did, combined with how professional and kind everyone I interacted with was, confirmed that it was worth the wait. They even washed my car very well and cleaned the inside thoroughly in spite of the fact that no work needed to be done inside! Now that's above and beyond service!! While one always hopes to not need a body shop again, should I find myself needing one in the future, Collision Craft is where I'll definitely go.
