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March 2024 by Shawn Dis
5 star help!
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February 2024 by Natalia Salagor
Went to the AT&T Store in Hutton Ranch, Kalispell, MT. Was very satisfied with the assistance, help of Heath-representative. Came to the store to cancel my new phone&service, and because of the professionalism, knowlege of Heath, (he was helping with content transfer), thinking to keep my business with AT&T. He was very polite, and was 100% helpful!
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February 2024 by Siobhan Welsh
Lily from the Kalispell, MT store gave my husband and me excellent, friendly, knowledgeable customer service; quickly and efficiently provided the services we requested; and based on our conversation with her, sold us one other product and one additional service that we needed. She also took the time to educate us on how to use all three by walking us through them before we left the store. She will be our go-to customer service representative from now on!
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February 2024 by Oral Hamilton
Fantastic service!
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February 2024 by Megan Broadbent
We had the best experience today with the crew at this store. Heath, Austin and Daniel made this so easy. We were in and out in 30 minutes and I didn’t have to have a melt down. Awesome customer service.
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February 2024 by Julie Coffman
Great service,and Isaiah was very helpful and courteous! Fast as well.
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February 2024 by Holly Baker
Heath and Shawn were amazing. Helped us and got all our questions answered and we left happy with our experience as always.
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February 2024 by Janet C LaPlante
Great Service! Highly recommend this att!
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January 2024 by Jamie Simpson
Shawn and Lilly were super helpful in helping me close my mother’s cellphone account that she no longer needs. Thanks for the great service.
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December 2023 by Tina Crawford
Takes a while to get a phone set up, but we got the business done that needed to be handled. Great sales rep and professionalism
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November 2023 by Benjamin Richards
The people at this store have been taking advantage of my elderly mother for years. A few months ago, Heath falsely told her that her iPhone would stop working by November and locked her into a 3 year contract for a new phone. Then, for her husband’s phone, he gave her a flip phone and put it on an expensive post-paid data plan, and left it with a pre-pay SIM card so AT&T tech support (which is split between post and pre-pay devices) couldn’t troubleshoot it. Of course he also heaped additional superfluous add-ons to her plan that made the monthly bill balloon even more.I ended up going into the store with her last week while trying to figure all this out and ended up waiting an hour while only 2 associates, including Heath, were on the floor. Meanwhile, 2 additional employees were in the back room not helping. By the time the other 2 came out, the line was out the door.Needless to say, she is no longer an AT&T customer, and I would warn everyone who has elderly relatives who rely on this store to scrutinize their bills.
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November 2023 by Stephanie Wynne
VERY SHORT STAFFED!!Only 4 stars because they need more help!! Those working were doing all they could to be readily helpful!! The line waiting for assistance was continuously growing but the folks working were staying focused on those they were helping while acknowledging the long wait. When we finally connected with the next AT&T personnel, Shawn, he was very apologetic for the long wait and was immediately supportive!! Shawn maintained a lovely attitude!! Great guy!! Definitely made the long wait worth the effort!!
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November 2023 by Andre Mehan
I had bought a iPhone 13 mini and put it through its paces. I had thought the screen was broken and was dreading upgrading to a larger screen. The gentleman working on Black Friday said “you don’t have to lose your phone, the screen protector is shattered, but your phone is fine!” Then he pealed off the screen to show me my phone was unscathed! He could have easily upsold me for a quick buck. Instead he was honest and helpful. I cannot recommend this team enough!
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November 2023 by Ken Arnut Deeyoo
Went in today for service plan changing . I had too many lines on my family plan that haven’t been use anymore . The store is very nice and clean. Got checked in and helped right away . They were able to help me cancel a few lines that I don’t need anymore and tell me about the unlimited Att cloud service that I end up signed up for .great deal ! The staffs are very helpful and friendly. Would like to specially thanks to Sean and Isaiah . You guys are awesome. Att are lucky to have you as their staff . Thank you very much
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October 2023 by Stephanie Tinney
Shawn @ Hutton Ranch saved my sanity (and my wallet)! He walked me through a complicated interstate issue dealing with my dear friend's acct. She passed away in July in CA. Shawn was able, in one appt, to close her acct and settle it financially with me. After multiple phone calls to generic AT&T numbers just had me going in circles, Shawn not only got the job done, he also showed compassion and kindness as I grieved the surprising death of my friend. A few months later, when I received an erroneous bill from AT&T, one phone call to him took care of that,too. I would not hesitate to use the Hutton Ranch store, Shawn and his knowledgeable team for your service provider.
