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March 2024 by Roslind Dale
Very good service & prompt on filling my prescription
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January 2023 by Alexandra Kennedy
Staff is off putting and incredibly rude. Interesting choice in attitude right off the bat when calling in.
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January 2023 by Google user
Staff is off putting and incredibly rude. Interesting choice in attitude right off the bat when calling in.
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January 2023 by Thane H.
I went in to get a prescription for my daughter first and foremost they put the prescription underneath the wrong name secondly through my insurance the prescription would have been $191 and some change. I went down the road to Walmart to get the same exact generic prescription and paid $72 make sure you're checking your prescription prices I feel that this is probably happened to a lot of people unknowingly.
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November 2022 by Sheila D.
Absolutely the worst pharmacy in town. My prescription is on a 90 day renewal. I received an email saying my prescription was ready. I went to pick it up that afternoon and it wasn't ready. I was told it would be ready the next day. When I got home (a 45 minute drive) I received an email saying it was ready. I went in two days later and it still wasn't ready!!! I spoke with the pharmacist who was full of excuses but no solutions. They finally filled the prescription but didn't even offer anything for my troubles and their screw ups. They could at least have offered a gift card I am transferring all my prescriptions to Safeway.
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August 2022 by pim slickins
The pharmacists are rude, certain front aisles have dual pricing to confuse the customer & watch their elderly cashiers. They will shortchange you in a second. Horrible business with thieves working for them.
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July 2021 by Cynde W.
Horrible confusing service. Was set for 1145 appointment for covid testing and got email confirmation to go in to pick up. Called to make sure that was right. person confirmed appointment but didn't know if it was inside or out. She said there would signs. I arrived at time and no signs and drive up window out to the street. But no other place to do testing. Went inside and was told I had to go outside. I said I had an appointment for 1145 which it was. She said it was ok I could just wait in line. I said I have an appointment at that point she was so rude. Went to St Pete's clinic and got in right away with very nice staff. Won't go back To Walgreens in Helena.
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May 2021 by L B.
If I could score this store zero stars I would. Long story short, we encountered the rudest, most unprofessional pharmacist I've ever encountered. This was regarding a COVID test with a mistakenly wrong birthdate on it. We handled the situation with grace and we met with harsh resistance until she hung up on two of us. We drove an hour and a half for this test as Montana only has two locations to get the travel-approved test so we chose Helena but I can assure you, I would drive to the next nearest town rather than go to this Walgreens ever again. Apparently with their rating, there must be others that feel the same. Rude!
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April 2021 by Tony Livengood
great place
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June 2020 by Cory Wear
less than 1 star not even kidding every single time i have a problem in the pharmacy ranging from insurance issues which always end up being the techs fault to not having the meds to waiting until the next day when i know my script is there. and on top of all the problems when you get there you almost always have a huge slow line. i would recommend going somewhere else if you can. idk if they just have too many clients or what but its terrible
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June 2019 by Julie Penner
Got in the drive through at 5:11– it was 5:47 before anyone even helped me. I've never waited so long and it was ridiculous...
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May 2019 by Joe Weber
I really like this store but lately the drive thru times are terrible. I have been waiting in the drive thru for over a half hour while they deal with one car. There have been at least 10 cars leave instead of waiting. They really need to address wait time.
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April 2019 by Jim S.
This Phramacy's computers are down. I have 12 pills left. I can't swallow without mestedon. They can't even transfer me to another pill provider. Do not put your life safety in the hands of this mega corporation. They don't care.
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April 2019 by Nicholas H.
I really do not like going to this pharmacy. I am a hostage because my new insurer does not recognize my old pharmacy. The difference is in service is striking. The pharmacy is understaffed and has ridiculous wait times. I call for Rx refills in advance, but still wait 30 or more minutes to get service. This is particularly frustrating when you come in for a refill they said would be ready and find they only have half of them ready. Two trips with twice the hassle.
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January 2019 by Michael D.
It is a good store with a good selection and good prices. The pharmacy is always super busy and the turn-around on filling prescriptions is fair to poor. The pharmacy is nearly impossible to reach on the phone outside of early morning hours or late at night. After five visits for one prescription refill of a generic drug, I moved my prescriptions to a competitor.
