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February 2024 by July Hardesty
The Staff is always friendly Robin always willing to help with a smile.
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February 2024 by Shona Geier
Customer service is excellent
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February 2024 by LJ Thompson
The service is excellent, they are always professional and courteous
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January 2024 by Ken Coopersmith
Centrally located the UPS Store is the most convenient place to drop off UPS packages in Helena.
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December 2023 by Kathi Cates
I like our UPS store. They are always kind and professional. They will give me comparisons in price, arrival times, insurance value for both UPS and USPO. They always have enough workers so wait times are usually short. Great place to ship.
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December 2023 by Abbey Cook
I stopped in just before closing yesterday with a complicated shipping request for an overnighted package with super fragile contents and the guys were so insanely helpful and kind! I just got the confirmation that my item arrived in perfect condition and ahead of schedule - thank you all so much!
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June 2023 by Ted Vanover
1st time in the store. Was very impressed with the staff, the store & the service. Needed to return a pkg to Amazon. Staff friendly, knowledgeable, efficient. Store clean. Will be back !
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May 2023 by Hannah “Hannanzah” Parrish
It's been my experience the customer service is incredible and they are all very knowledgeable! Very quick and efficient too!
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May 2023 by Sandy Rutter
Great service, friendly staff, my go to shipping place.
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May 2023 by Hannah Parrish
It's been my experience the customer service is incredible and they are all very knowledgeable! Very quick and efficient too!
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March 2023 by Henry Brown
When we needed to send off our package The UPS Store helped us package our box and tape it all up. The seem nice and willing to help out.
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March 2023 by RT Hp
Customer service in person is hit or miss. Some staff have good attitudes and some are downright rude, nasty and b**chy. I've watched mean staff treat myself and others with hostile attitudes and comments, then others are pleasant and professional. Something needs to change with the immature in your face nastiness here.
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December 2022 by Tyler Imhoff
Customer service is amazing. Always going above and beyond to help me out.
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November 2022 by Kelsey Bogumill
When I called to check on an important package that was shipped via 2-Day Air (it's day 4 now), the woman gave me no direction or customer service of how to locate my package and rearrange to have it picked up today at the store. She was unable to explain the process and we got disconnected. I'm frustrated and upset as I now don't have what I needed this weekend. I think it's a poor business model to have the customer service center separate from the store and only open on weekdays. Their hours should be the same as the store.
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March 2022 by Bre Begley
Really quick service with my Amazon returns! Thank you!